I am responsible for leading research and strategic development, technological innovation, marketing, and client relationship management for our healthcare consulting division worldwide. I focus on comprehensive organizational improvement for Gallup's healthcare clients.
My career path at Gallup
I came to Gallup with more than 20 years of experience in the healthcare industry. I have provided consultative services for many healthcare organizations, including major academic medical centers, large community hospitals, rural organizations, and physician offices. I also served as the national director of patient care services for a Fortune 500 management services firm. Immediately prior to joining Gallup, I served as vice president for a large suburban hospital.
I have been at Gallup for less than a year, but I've been charged with many exciting opportunities and challenges. I'm in the process of developing a new management tool specifically designed to measure patient engagement and provide comparisons and correlations to all segments of our customer engagement database. I'm also revamping our existing tools to provide a more dynamic reporting platform for our clients. Also, I am busy creating strategic and marketing plans for the healthcare consulting practice and representing Gallup as a speaker at industry events.
Those are just a few of my responsibilities. Gallup offers associates the chance to grow in many ways. Currently, I am focusing my efforts on operations and marketing solutions for our healthcare consulting team. In the future, I would like to make a broader impact on the entire enterprise. I get the green light to come up with my own ideas and see them through, and this entrepreneurial environment is conducive to driving success. I am constantly leveraging technology to make the lives of our clients easier, and I learn something new every day from our amazing data.
Gallup's culture
Gallup is a learning organization, driven by great people with diverse backgrounds and extensive experience. It is a place where you are free to try new ideas.We focus on strengthening people's lives as they improve their performance. We are committed to success, and we're making a difference globally.
