Gallup is one of the world's leading performance management consulting firms.
When people hear the name "Gallup," they naturally think of our expertise in public opinion polling and market research. Gallup is actually much more than that. Gallup has studied human nature and behavior for more than 70 years. Gallup employs many of the world's leading experts in management, economics, psychology, and sociology. Gallup consultants help organizations boost their organic growth by increasing customer engagement and maximizing employee productivity through measurement tools, coursework, and strategic advisory services.
Gallup consults with organizations to improve their business performance and develop better leaders, more productive employees, and more profitable customers. Our consultants are trusted advisors to many of the world's leading companies. Our approach enables us to identify, develop, and implement solutions that align with our clients' visions and strategies.
Why Gallup's Approach Is Unique
Gallup is different from most consulting firms. Where other firms help companies provide services in traditional disciplines like cost reduction, building or re-engineering processes and systems, or mergers and acquisitions, we help companies drive true organic growth — revenue and profit increase from continuing operations.
We identify variation in performance down to the local level. We pinpoint where outstanding performance — and underperformance — is occurring, then guide management in using this knowledge to reduce variation in performance across the organization.
Strengths-Based Development
Gallup research shows that the best way to develop people is by identifying and developing their greatest talents rather than focusing on fixing their weaknesses. Our strengths consultants help individuals understand their potential — ultimately guiding them toward personal and career success. We help our clients implement strengths-based organizational programs, tools, and services that identify and develop employees' talents into strengths.
Talent Management
The best way to understand and replicate success is to study success. At Gallup, we've studied the relationship between talent and performance for more than 30 years. Our published research demonstrates that we not only understand talent, but we also understand its critical role in achieving organizational and individual success. Gallup provides the consulting support and management tools that enable our clients to recruit, retain, and develop their talented people at organizational levels.
Developing Great Managers
The best managers do not help employees overcome their weaknesses. Instead, they help employees become more of who they really are. Whether excellence is celebrated or anonymous, great managers know that excellence is impossible without talent.
Gallup's management training services and development programs — whether offered in client settings or at a Gallup University campus — help our clients develop great managers. Our consultants, training and development professionals, and strengths consultants work with individuals to enhance their management skills and provide them with the knowledge and tools to build engaged workplaces.
Workplace and Employee Engagement
Engaged employees — those who are involved in and enthusiastic about their work — are key to an organization's financial performance. Through our research, Gallup has identified 12 questions that measure the employee engagement level of a workplace. These questions assess the core elements needed to attract, develop, and retain talented employees.
Gallup consultants work with our clients to make informed decisions that increase employee engagement. This is just one way that Gallup helps businesses build profitable and sustainable growth.
Customer Engagement
Gallup's extensive research has identified the crucial emotional characteristics of an organization's best customers. These customers are not just satisfied or loyal, they are emotionally attached to an organization's brands or services — they are engaged. Through rigorous research, Gallup has identified 11 questions that measure customer engagement and directly correlate to improved financial outcomes.
Other Practice Areas
Gallup also provides other consulting services that help our clients improve their organizations' effectiveness through:
| UPGRADES COMING SOON | |
|
