One of the world's largest software companies, a major force in enterprise-wide computing, had two pressing needs:
The client turned to The Gallup Organization for a solution to both challenges.
Strengths-Based Hiring Success
To address the first challenge, Gallup assembled a team to quickly design and implement a strengths-based hiring solution.
Working together, Gallup selection consultants and client human resource professionals identified the traits of the company's top performers already in the same role. This research led to the development of a profile of ideal candidates, against which individual applicants could be then measured. Gallup then built a turnkey strengths-based hiring solution featuring an automated interviewing system to qualify, assess, and score job applicants, plus a Web-based information system to deliver the assessment results to client personnel charged with making the crucial hiring decision.
At the time Gallup was hired, the client estimated the base cost for filling each opening, including advertising, recruiter fees, and internal expenses, to be about $24,000 per hire. In the first year of using Gallup's talent assessment and selection system, the cost per hire was reduced by approximately 50% to about $12,000 per hire, representing an estimated savings of $3,900,000.
Employee Engagement Success
At the same time, the client was experiencing unacceptably high annual turnover rates - as high as 39% for some critical positions. To solve this problem, the client asked Gallup to create a program to increase employee engagement. After Gallup implemented a Q 12 IMPACT performance management program, employee engagement significantly improved, resulting in a 50% reduction in turnover in key business units. The resulting improvement in retention resulted in a financial gain of $250 million, according to client estimates.
With its novel research and actionable ideas, this book gives you a new road map for leading people toward a better future.| GALLUP CONSULTING LEARNING EVENTS | ||||||
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