Call Center Forum

Organizations are continually challenged to find new ways for their businesses to grow, and sharing best practices with industry insiders is integral to such an evolution. At the Call Center Forum, participants have the opportunity to learn and share best practices and challenges in running dynamic call centers.

Gallup will present its latest research on call centers and call center management, and each attending organization will have the opportunity to present its current management initiatives. Sessions are designed to promote open conversation among all participants and foster true learning. Gallup consultants will work with each attending organization to prepare its presentation.

This forum will take place on November 12-13, 2008, at the Gallup Building in Washington, D.C. The cost to register is $499 per person (U.S.).

To register, click the date in the schedule below. For more information, contact Mary Penner-Lovci at 212-548-2940 or Amy White at 609-279-2233.