Jim Asplund

Chief Scientist -- Strengths-Based Development and coauthor of Human Sigma: Managing the Employee-Customer Encounter

HumanSigma

Jim Asplund leads Gallup's worldwide research on the science of strengths. As a founder and director of Gallup's Performance Impact Consulting practice, Asplund pioneered research into the employee-customer encounter and helped to develop Gallup's HumanSigma approach. He is coauthor of Human Sigma: Managing the Employee-Customer Encounter.

Subject Matter Expertise

Customer Engagement -- Employee Engagement -- Strengths -- Individual Well-Being

To schedule an interview with Jim Asplund or to learn more about Gallup practices and products, contact Eric Nielsen.

Knowing Your Company’s Vital Signs

March 13, 2008

Understanding the Nature of Talent

January 10, 2008

Beyond Complying With the Law

October 9, 2003

Human Sigma

Managing the Employee-Customer Encounter

Companies don't apply enough rigor and precision to managing the human side of business. That's about to change.
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