In the past, companies have not applied rigor and precision to measuring and managing the "softer," human side of business. That is about to change.Learn More...
Jim Asplund leads Gallup's worldwide research on the science of strengths. As a founder and director of Gallup's Performance Impact Consulting practice, Asplund pioneered research into the employee-customer encounter and helped to develop Gallup's HumanSigma approach. He is coauthor of Human Sigma: Managing the Employee-Customer Encounter.
Subject Matter Expertise
Customer Engagement -- Employee Engagement -- Strengths -- Individual Wellbeing
To schedule an interview with Jim Asplund or to learn more about Gallup practices and products, contact media_inquiries@gallup.com.
In the past, companies have not applied rigor and precision to measuring and managing the "softer," human side of business. That is about to change.