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December 4, 2008

Douglas Berlon

Global Practice Leader, Financial Services

Douglas Berlon is Global Practice Leader, Financial Services for Gallup. He joined Gallup with 19 years' leadership experience in the financial services industry, primarily with a top 10 financial institution. Berlon provides consulting industry experience to Gallup's clients and partners. He also supports educational opportunities on major issues and trends and strategizes options to maximize behavioral economics in the financial services industry.

Subject Matter Expertise

  • Customer Engagement
  • Retail Banking
  • Private Banking and Wealth Management
  • Branch Engagement

To schedule an interview with Douglas Berlon or to learn more about Gallup practices and products, contact Eric Nielsen.

HUMAN SIGMA
In the past, companies have not applied rigor and precision to measuring and managing the "softer," human side of business. That is about to change.
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