Banks

Crisis Hurts Financial Institutions' Credibility in Europe

Confidence declines in 10 of 12 nations since economic downturn

October 6, 2009

Confidence in financial institutions and banks fell significantly in 10 of 12 European countries Gallup surveyed before and after last fall’s economic downturn -- with Ireland and Romania, the United Kingdom, and Portugal seeing some of the biggest declines.More ...

Despite Growth, China's Banks Can Improve With Customers

Chinese retail banking customers less engaged than Asian counterparts

July 21, 2009

A recent Gallup survey conducted in 10 major Chinese cities found that despite growth in market value of Chinese banks, Chinese retail banking customers are less engaged with their banks than other retail banking customers when compared with average Asian and global engagement scores.More ...

Post-Stress Tests, Confidence in U.S. Banks Improves Slightly

Americans’ confidence improved by three to four points over May 7-11

May 13, 2009

Gallup Poll Daily tracking shows that Americans’ confidence in U.S. banks increased by a small but significant degree during May 7-11 -- the days immediately after release of the banking “stress test” results.More ...

Savings Accounts, Real Estate Seen as Best Investments

Stocks, bonds less likely to be viewed as the best long-term investment

May 8, 2009

Americans are most likely to choose savings accounts (34%) or real estate (33%) over stocks (15%) and bonds (12%) as the best long-term investment. In recent years, Americans have become more bullish on savings accounts and less so on real estate and stocks.More ...

Ahead of Stress Tests, Confidence in U.S. Banks Remains Low

While 35% have “very little” confidence in banks, only 20% have “a great deal” or “quite a lot”

May 6, 2009

Americans’ confidence in U.S. banks remains low, with only 20% saying they have “a great deal” or “quite a lot” of confidence while 35% say they have “very little” confidence during the week ending May 3.More ...

Americans’ Confidence in Banks Hits New Low

However, 58% express “a great deal” or “quite a lot” of confidence in their primary bank

April 23, 2009

Americans’ confidence in U.S. banks fell to a new low of 18% in polling conducted April 6-19 -- but 58% still express confidence in the bank they use to do most of their banking.More ...

Americans’ Views on Bank Takeovers Appear Fluid

Support varies significantly, depending on how the process is worded

February 24, 2009

Americans’ reactions to the idea of the government taking ownership of failing U.S. banks vary significantly, depending on how the process is described; 54% favor a temporary government “takeover” of these banks, but just 37% favor a temporary “nationalization.”More ...

Confidence in U.S. Banks Is Improving

Survey of affluent Americans suggests banking crisis may be ending

October 28, 2008

The crisis in confidence in U.S. banking, which intensified beginning in mid-September, appears to have reversed course during mid-October as 34% of affluent Americans now say they have “a great deal” or “quite a lot” of confidence in banks, while only 25% currently express little confidence.More ...

Affluent Americans Losing Confidence in U.S. Banks

New low suggests FDIC limits should be increased

October 1, 2008

A crisis in confidence may be building for U.S. banks. Monday night, only 21% of affluent consumers said they had “a great deal” or “quite a lot” of confidence in U.S. banks -- down from 40% during the first week of September.More ...