Competencies

Learn how to categorize the feedback you're trying to give and how it may be best delivered for greatest success.

Good or bad, feedback should motivate employees to improve their performance -- not send them running out the door.

Competencies that "check the box" are limiting at best -- leaders need performance expectations built around behaviors that drive outcomes.

How competency reports can change from a "day ruiner" for your managers to an opportunity for meaningful improvement.

Strive for simplicity and expect measurable outcomes.