Great Manager Program

When Gallup wanted to find out what the world's greatest managers do differently, we went right to the source -- large and small companies, privately held companies, and public-sector organizations -- and we interviewed more than 80,000 top-performing managers in 400 organizations.

The Great Manager Program incorporates the findings of Gallup's extensive and ongoing research. It has become one of Gallup University's most popular programs, and thousands of managers and executives from the world's most prestigious companies have attended.

What you can expect

In this cutting-edge developmental program that is highlighted by a 2½-day classroom component, you will gain a greater understanding of yourself, your talents, and your management style. You'll discover engaging concepts, strategies, and tools that will help you apply the Four Keys to Great Management.

Before the program begins, you will have the opportunity to complete the following:

• the Clifton StrengthsFinder assessment, which will provide you with insights into your areas of greatest talent
• StrengthsFinder e-learning, which will introduce you to the basics of strengths theory and strengths-based development concepts
• the Q¹² employee engagement survey -- which is administrated to team members who report to you -- will reveal how your style influences team members' perceptions and employee engagement levels

During the program, you will learn how to increase engagement and boost team performance by:

• developing a comprehensive understanding of your unique strengths
• gauging how different management styles support or undermine strength-building behaviors that lead to employee engagement and performance
• assessing your workgroup's engagement levels and developing a plan to achieve crucial business outcomes
• understanding the Four Keys to Great Management and learning how to "turn the key" with each employee on your team
• participating in a one-on-one session with a Gallup performance coach. Coaches will use your Clifton StrengthsFinder and employee engagement data to help you formulate an action plan to enhance your own effectiveness and the performance of the team you manage.

After the program, you will have the opportunity for a post-coaching call.

• After six months, a follow-up session will help you maximize the momentum and energy generated during the course. Together, you and your Gallup performance coach can establish a follow-up plan and track your progress as you develop, practice, and refine your Four Keys management strategy.

Program length: 2.5 days
Tuition: 4,000 USD; 2250 GBP
Continuing Education Unit Credit (CEUs): This course is approved by the Human Resource Certification Institute (HRCI) for recertification credit for the PHR, SPHR, and GPHR certifications.

Learn more

The Great Manager Program is offered at Gallup University campuses worldwide. For more information, contact Gallup University at 800.720.1640, or download a flier (PDF). Organizations with groups of 10 or more interested in the Great Manager Program should contact Gallup University to explore client-specific course options.