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To achieve enduring customer engagement, strengthen the culture of your organization by enabling and engaging your customer-facing teams.

Since 2021, fewer Americans have said that gay or lesbian relations and changing one's gender are morally acceptable and have favored legal same-sex marriage.

Over half of U.S. adults (51%) in 2025 believe companies should speak out on current events, up from 38% in 2024.

Poor succession planning can be extremely costly for organizations. Leaders should reconsider established models to pave the way to a more successful future.

Meaningful feedback matters even more than days in the office. Learn how to upskill managers into coaches who boost employee engagement.

Explore the issues people around the world say they need their leaders to address, based on Gallup World Poll research conducted in 107 countries.

In 2022, U.S. employee engagement continued its fall, slipping to 32%. Counteract this concerning trend with targeted best practices.

Less than half of Americans continue to say religion is very important in their lives, while more say they have no religious affiliation.

Public-sector AI adoption is rising and nearing private-sector levels. But without stronger managerial support and strategy, much of that use remains occasional rather than routine.

Gen Z students are feeling more prepared for and positive about their lives than ever, partly due to a more engaging experience at school.