Importance of Managers in Driving Engagement
Managers are one of the biggest factors in your organization’s long-term success. They are at the heart of your organisation. Managers communicate and uphold the standards of your culture and brand. A manager is the single most important lever for creating change. Nearly every problem and achievement in your organisation can be tied back to the quality of your managers.
Why? Gallup has found that the role of the manager is a dominant factor in the employee experience — from onboarding and performance to development and retention. Managers account for an astounding 70% of the variance in team engagement, and their efforts substantially impact the bottom line of entire organisations.
Gallup’s research shows that today’s employees want a coach, not a boss. The transition from boss to coach means managers are expected to do more than delegate. This webinar emphasizes on the need for managers to evolve to meet shifting employee expectations while highlighting managers’ influence on employee experience and engagement.
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