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Customers Want Banks to Improve Their Financial Well-Being

When customers strongly agree that their bank looks out for their financial well-being, 84% are fully engaged.

Gallup Student Poll 2014 U.S. Overall Report

The Gallup Student Poll is a 20-question survey that measures the hope, engagement and well-being of students in grades 5-12. The primary application of the Gallup Student Poll is as a measure of non-cognitive metrics that predicts student ...

Companies Only Deliver on Their Brand Promises Half the Time

A brand promise is an agreement between a company and its customers. Gallup finds that companies are largely failing to make good on those agreements.

The Role of Patience in Strengths Development

Learn about a coach's journey to becoming a coach, and the lessons about strengths -- including the need for patience -- he has learned along the way.

Problem Solving, Not Fees, Key Driver of Bank Engagement in Australia

A common debate in Australia is that the "big four" banks -- Commonwealth Bank, National Australia Bank, Westpac, and ANZ -- have too much control over customers, using their large market share to charge excess fees for banking services.

Gallup-Inside Higher Ed College and University Presidents -- 2014 Survey 3

Gallup launched a study focused on U.S. college and university presidents to track and understand their opinions on the important topics and issues facing higher education. This report is the third in a series planned for 2014.

Leveraging CliftonStrengths for Life Change

Learn what it means to use your strengths -- or to coach others to use their strengths -- more productively to reach the life change you (or they) want.

Slightly More Americans Say U.S. Is No. 1 Military Power

Nearly six in 10 Americans (59%) say the U.S. is No. 1 in the world militarily, six percentage points higher than said so in 2014.

Having Measurable Outcomes: Key to Strengths Impact

Learn the importance of combining measurable workplace outcomes, such as those found in Gallup's Q12, with CliftonStrengths in order to gauge strengths' impact.

Community Banks: Focus on Customers and Employees to Stay Competitive

This post is part of Gallup's ongoing series on the shifting landscape for financial institutions. It provides insights into channel optimization, emerging customer behaviors and preferences, product penetration and relationship growth, engaging ...
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