Business Journal

Millennials also are more likely than other generations to go online and compare prices.

Millennials are spending more than they were a year ago on leisure activities, creating an opportunity for marketers.

No company can put a price tag on safety. Engaging employees and creating a culture focused on safety reduces accidents.

Millennials are the generation in the workplace most likely to look for and change jobs. What do they want from an employer?

The best business-to-business relationships Gallup has studied feature deep partnerships between B2Bs and their clients.

Teams' structures are surging, replacing old hierarchies. But is more teamwork better? Not unless teams are managed the right way.

Millennials are the most likely generation to switch jobs. One possible reason: They're the least engaged employees in the U.S.

A new Gallup report finds four themes collectively describe millennials: unattached, connected, unconstrained and idealistic.

Customers love credit unions and community banks -- but still end up taking their most significant business to bigger banks.

For B2B companies, striving to become a "customer of choice" for their suppliers is essential to engaging their own customers.

Mexico City looks to build its economy by identifying and developing high school students with high entrepreneurial talent.

Quantitative measures uncover only so much about the relationships between a B2B company and its customers.

The most successful B2B companies take specific and proven steps to align their purpose, brand and culture.

Countless companies say they have a customer-centric culture and clear identity. But Gallup finds that few actually do.

Gallup data suggest that carrying debt does not, by itself, have much of an impact on Americans' financial worries.

Americans who carry debt have many financial worries and are more likely than others to try cutting costs and raising money.

German management culture doesn't emphasize effective people management -- and the results show in low engagement nationwide.

Most German employees say performance appraisals don't meet the goal of actually improving their performance.

Workers who are not engaged or actively disengaged cost the German economy up to 287.1 billion euros annually in lost productivity.

Customer impact means making major changes in a customer's business that significantly improve its bottom line.