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Airlines

Trend: Image of the Airline Industry

Trend: How many air trips, if any, have you taken on a commercial airliner in the past twelve months -- counting each round trip as one trip?

Trend: How many air trips, if any, have you taken on a commercial airliner in the past twelve months -- counting each round trip as one trip?

Trend: Image of the Airline Industry

(Asked of those who have flown on an airplane in the past year) Now thinking about some specific aspects of flying today, please say whether you are generally satisfied or dissatisfied with each one. How about -- ?

Thinking now about the TSA, the government agency that handles security screening at U.S. airports, do you think the TSA is doing an excellent, good, only fair, or poor job?

How effective do you think the TSA’s screening procedures are at preventing acts of terrorism on U.S. airplanes -- extremely effective, very effective, somewhat effective, not too effective or not effective at all?

Now I'd like to ask you about your travel plans for all of 2010 compared to all of 2009. Do you think you will spend more, less, or about the same on -- [RANDOM ORDER] -- next year as you did this year?

2009 Dec 11-13
(sorted by "spend more")

More

About
the same

Less

No
opinion

%

%

%

%

Vacations

22

50

27

2

Airline flights

16

49

29

5

Hotel stays

16

51

30

3

In a typical year, approximately how many air trips would you say you take -- counting each round trip as one trip? [OPEN-ENDED]

Zero

One-
Two

Three-
Four

Five or
more

No
opinion

Mean

Median

%

%

%

%

%

2008 Apr 18-20

44

35

9

11

*

1.98

1

* Less than 0.5%

(Asked of those who travel by air) Based on your own experience, compared to a year ago, do you think it is now -- [ROTATED: more expensive to fly, about the same, (or) less expensive to fly?

More
expensive

About
the same

Less
expensive

No opinion

%

%

%

%

2008 Apr 18-20

71

24

3

2

As you may know, the price of air travel is expected to increase this summer. If that happens, do you think you will be less likely to fly, or will it not affect your travel plans?

Yes, less
likely to fly

No, will not
affect travel plans

No opinion

%

%

%

2008 Apr 18-20

45

54

1

(Asked of those who have flown on an airplane at least once in the past year) Overall, would you say you are satisfied or dissatisfied with the job the nation's major airlines are doing?

Satisfied

Dissatisfied

No opinion

2007 Dec 6-9

72%

24

3

2000 Aug 24-27

69%

29

2

1999 Aug 3-4

65%

32

3

If you had to fly on an airplane tomorrow, how would you describe your feelings about flying? Would you be -- very afraid, somewhat afraid, not very afraid, or not afraid at all?

Very
afraid

Somewhat
afraid

Not very
afraid

Not afraid
at all

No
opinion

2006 Aug 18-20

10%

25

24

40

1

2006 Mar 10-12

9%

18

18

53

1

2002 Feb 8-10

18%

26

17

38

1

2001 Nov 26-27

17%

26

18

38

1

Would you say the new security measures at airports around the country since the September 11th, 2001 terrorist attacks have been an effective part of the government's overall strategy to prevent terrorism, or not?

Yes, effective

No, not effective

No opinion

2006 Aug 18-20

77%

21

2

Are there any security measures currently used in airports that you think should be stopped because they are not effective in preventing terrorist attacks? [Which measures do you think should be stopped?] [OPEN-ENDED]

2006 Aug 18-20

Yes, measures should be stopped

20 ^

(Banning of carrying liquids or gels)

(6)

(Random searching of citizens, especially small children or the elderly)

(6)

(X-raying/having to remove shoes)

(4)

(Racial profiling)

(2)

(Banning of nail clippers/small sharp objects)

(1)

(All of them)

(1)

(Other)

(3)

No, no measures should be stopped

70

No opinion

10

^ Percentages add to more than 20% due to multiple responses.

Do you think the September 11th, 2001 terrorist attacks and reports of other planned attacks have permanently changed the rules for how Americans fly, or do you think at some point in the future the current rules could be relaxed or eliminated?

Have permanently
changed the rules

Some rules could be
relaxed/eliminated

No
opinion

2006 Aug 18-20

71%

26

3

Next, please tell me if you would favor or oppose each of the following as a means of preventing terrorist attacks in the United States. How about -- [random order]?

[ASKED OF A HALF SAMPLE]

A. Requiring Arabs, including those who are U.S. citizens, to undergo special, more intensive security checks before boarding airplanes in the U.S.

Favor

Oppose

No
opinion

2006 Aug 18-20

53%

45

2

2005 Jul 22-24

53%

46

1

2001 Sep 14-15

58%

41

1

B. Banning airline passengers from carrying on board any luggage including purses, computers, and briefcases

Favor

Oppose

No opinion

2006 Aug 18-20

41%

57

3

2001 Sep 14-15

51%

47

2

Next, please tell me how effective each of the following security procedures would be as a means of preventing terrorist attacks in the United States -- very effective, somewhat effective, not too effective, or not effective at all? [RANDOM ORDER]

[ASKED OF A HALF SAMPLE]

A. Requiring Arabs, including those who are U.S. citizens, to undergo special, more intensive security checks before boarding airplanes in the U.S.

Very
effective

Somewhat
effective

Not too
effective

Not
effective
at all

No
opinion

2006 Aug 18-20

37%

33

16

11

3

B. Banning airline passengers from carrying on board any luggage including purses, computers, and briefcases

Very
effective

Somewhat
effective


Not too
effective

Not
effective
at all


No
opinion

2006 Aug 18-20

32

35

16

14

2

C. Running all checked luggage through metal detectors and other screening devices

Very
effective

Somewhat
effective

Not too
effective

Not
effective
at all

No
opinion

2006 Aug 18-20

66

28

5

2

*

* Less than 0.5%

D. Conducting much stricter background checks for airport workers

Very
effective

Somewhat
effective

Not too
effective

Not
effective
at all

No
opinion

2006 Aug 18-20

67

25

5

1

1

As you may know, new security requirements were put in place at U.S. airports after a terrorist plot was recently uncovered in London. Airline passengers are now prohibited from carrying most liquids or gels onto airplanes. Do you think this new requirement is an appropriate response, or does it go too far?

Appropriate
response


Goes
too far

No
opinion

2006 Aug 18-20

70%

29

1

Suppose you were taking a flight and had to submit to various security checks before boarding the airplane. Regardless of whether you think it is necessary, would you, personally, find each of the following to be annoying, or not? How about -- [RANDOM ORDER]?

A. Disposing of any liquids or gels or putting them into checked baggage

Yes, annoying

No, not annoying

No opinion

2006 Aug 18-20

23%

76

*

B. Removing your shoes and belt

Yes, annoying

No, not annoying

No opinion

2006 Aug 18-20

25%

74

*

C. Having an airport security agent touch you or your clothing as part of a search for prohibited items

Yes, annoying

No, not annoying

No opinion

2006 Aug 18-20

36%

64

*

* Less than 0.5%

Suppose you had to take a trip that people usually take by plane. In order to avoid the hassles associated with air travel these days, would you seriously consider using an alternative means of transportation, such as car, bus, or train, or would you probably fly?

Yes, would
consider
alternative
means

No, would
probably fly

No
opinion

2006 Aug 18-20

46%

53

1

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