Business Journal

Millennials tend to shop around for the companies that offer what they want in a role and work environment.

With just 29% of customers fully engaged, B2Bs won't expand existing accounts unless they focus on the key drivers of growth.

With 60% of customers indifferent, B2Bs will fail to expand existing accounts unless they focus on the key drivers of growth.

Leaders know that a company mission is important. But less than half of workers feel strongly connected to their company's purpose.

With only 29% of their customers fully engaged, business-to-business companies have to develop a customer-centric operating model.

Engaging millennial employees dramatically decreases the likelihood that they will change companies.

B2Bs need to focus on engaging their customers with the company's brand promise.

B2B customers are far more likely to be indifferent to than engaged with their vendors.

School districts can take concrete steps to create more brand ambassadors -- and engage more teachers.

School districts are missing out on engagement opportunities with current teachers who can influence new recruits and parents.

To benefit from the performance advantages of predictive analytics, leaders require the right data, analysis and culture.

Key findings from Gallup's major study of companies that have implemented strengths-based management practices.

If business-to-business companies don't change the way they work with clients, they could lose two-thirds of their customers.

Millennials desire opportunities to learn and grow in their jobs -- but they're struggling to find ones they think are worthwhile.

Recognizing good work is a powerful, cost-effective method of improving organizational performance -- yet it is underused.

Most employees don't feel pressure to donate money at work -- nor do they choose to support causes just because their employers do.

Mission matters most in donation decisions, and donors want to know exactly where their money goes.

By focusing on job creation through small-business startups, the EU can make its annual €21 billion bailout of unemployed young adults a success.

Millennials are the least-engaged generation of consumers. Brands are not delivering on this group's ideal customer experience.

Most Americans give to charity, but fully engaged donors are twice as likely to plan to increase their funding over the next year.