Employees across generations have a shared need for clear expectations in the workplace.
B2Bs need a sales strategy that is advisory, is tailored to each customer and provides valuable insights through analytics.
A Gallup study proves the business benefits of strengths-based development for employees.
A contradiction among millennials: This generation is extremely digitally connected, yet unattached to institutions and employers.
A significant part of any company's identity is its culture, which has five significant drivers.
There's a gap between stated company cultures that leaders envision and the culture employees experience.
The Ritz-Carlton is a model for colleges and universities -- but not in the way you think.
Most new teachers are millennials. But few public school superintendents think their districts understand this generation's workplace needs.
Leaders need to engage millennials right now to seize a well-being opportunity for their organizations.
Americans have major problems with their well-being -- but millennials may help turn the tide.
Just 29% of millennials are engaged in their jobs. They'd be more committed if they received job clarity and were held accountable for their performance.
Millennials tend to shop around for the companies that offer what they want in a role and work environment.
With just 29% of customers fully engaged, B2Bs won't expand existing accounts unless they focus on the key drivers of growth.
With 60% of customers indifferent, B2Bs will fail to expand existing accounts unless they focus on the key drivers of growth.
Leaders know that a company mission is important. But less than half of workers feel strongly connected to their company's purpose.
With only 29% of their customers fully engaged, business-to-business companies have to develop a customer-centric operating model.
Engaging millennial employees dramatically decreases the likelihood that they will change companies.
B2Bs need to focus on engaging their customers with the company's brand promise.
B2B customers are far more likely to be indifferent to than engaged with their vendors.
School districts can take concrete steps to create more brand ambassadors -- and engage more teachers.