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Last year, according to industry sources, the alcohol industry raked in $145 billion in retail sales as Americans guzzled 7.3 billion gallons of alcoholic beverages. Though margins remain high, the alcohol industry is mature and has seen ...

Imagine meeting your car dealer for lunch just to catch up. Or imagine a mechanic at the dealership working late because he promised your car would be back to you on time. Sound like a fantasy? Not at Audi USA. So how has Audi transformed ...

In the June 28 issue of The Economist, Editor in Chief Bill Emmott wrote, "When a financial-market boom has been as extreme as the one that took place in the rich countries during the late 1990s, and is followed by a bust as extreme as the one ...

Dining out is something of a national pastime, as three-quarters of Americans appear to eat dinner at a restaurant at least once a week. Half the public eats out two or more times a week, and more than a quarter dines out three or more times. ...

This is one scandal that sales executives should watch closely, because the Enron debacle may have a profound impact on how they manage their teams in the future.

Holding onto a customer has never been harder -- or more important. Proprietary Gallup research shows that the key to wooing customers isn't price or even product. It's emotion. Here's how to win over fickle customers and make them love you for ...

As an Aug. 30 strike deadline looms for Major League Baseball players and owners, the latest CNN/USA Today/Gallup poll finds that a majority of baseball fans think there will be a players' strike this season. About one in three fans expect that ...

Part of the debate surrounding President George W. Bush's proposed tax cut plan revolves around what exactly it would mean to the average American. Democratic Congressmen and Senators recently held a press conference standing beside a new Lexus, ...

According to a recent Gallup poll asking Americans about their vacation plans for this summer, the average American will vacation during the month of July, will vacation for a week or less, and is most likely to vacation in a state other than ...