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Bureaucracies often impede progress, but they are neither eternal nor indestructible. In fact, every harmful bureaucracy can be dismantled, and doing so is critical to organizational success. Here are the key steps to getting started.

The Gallup Poll Cumulative Index is the comprehensive guide to the 25-volume Gallup Poll Annual Series, the single most complete source of American public opinion. This resource allows researchers to track the evolution of American thinking. It ...

Fifty-one percent of U.S. consumers say food prices have increased “a lot” over the past year, up from 28% two years ago, while 24% say the same about healthcare and prescription drugs, down from 34% in 2006.

In the past year alone, more than 100 American banks have been taken over by the FDIC. But not WSFS, a regional, 41-office financial services company. In fact, while other banks are selling off assets, WSFS is gaining market share. Here's how.

Gallup Poll results in three North African nations find large majorities of respondents agreeing that their countries should guarantee certain rights to women. At least 7 in 10 respondents in Tunisia (78%), Algeria (73%), and Morocco (71%) agree ...

About one-third of the American adult population believes the Bible is the actual word of God and is to be taken literally word for word. This percentage is slightly lower than several decades ago. Belief in a literal Bible is strongly ...

Nova Southeastern University in Florida has gone to vast lengths to build its brand, in much the same way a successful business would. Here's how the school applied management practices commonly used in corporations and governmental ...

Only 22% of business-to-business customers are engaged, and just 13% are fully engaged. The reason? A small percentage of B2B companies focus on engaging customers emotionally. The other companies believe they need only emphasize price, speed, ...

Only about a third of Americans believe that Charles Darwin's theory of evolution is a scientific theory that has been well supported by the evidence, while just as many say that it is just one of many theories and has not been supported by the ...

In their efforts to cut costs, companies in gasoline retailing -- and plenty of other industries -- are minimizing human interaction. But in doing so, they're undermining a major competitive advantage: the personal touch. Does this self-service ...