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The Post-Pandemic Customer: More Demanding, Harder on Employees

Customer expectations have changed since the pandemic. See what employees and CHROs say are the biggest obstacles to meeting the new expectations.

3 Leadership Strategies for a Strong, Flexible Work Culture

Thoughtful hybrid and remote strategies are essential for employee engagement. Read what leaders can do to make sure they get it right.

Black Adults More Concerned Than Others About Local Pollution

Black Americans are more likely to worry about harmful pollution where they live. Racial differences are substantial in suburbs, towns and rural areas.

Nurses First, Doctors Distant Second in Healthcare Provider Ratings

Nurses lead eight other providers in Americans' ratings of their medical care. Doctors rank second; hospitals and walk-in clinics round out the top four.

How Lessons in Adversity Shape Leaders

Research shows that coping with adversity can be a necessary leadership experience. Learn how to turn adversity into a leadership advantage.

Path to Peace, Recovery Remains Fragile in Yemen

Gallup's first survey of war-torn Yemen in two years reveals that a record-high 71% of Yemenis were unable to afford food in 2022. Most in the country are struggling to get by on their income.

Anxiety Rising, Confidence Falling in Thailand

A mass killing at a day care in early October likely added to mounting stress among a Thai population already uneasy about the country's institutions.

Sharply More Americans Want to Curb Immigration to U.S.

For the first time in nearly two decades, a majority of Americans think immigration to the U.S. should be decreased.

March Economic Confidence Steady, Still Improved From Fall

Americans' economic confidence in March remains higher than it was in late 2023.

Turning Engagement Moments Into Momentum at Lindsay Co.

Learn how engagement momentum in an organization can be built from moments big and small.