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Two leading researchers say that one way companies can increase employee and customer engagement is to develop market-oriented and learning-oriented cultures. Here are the findings of their extensive study.

As the Boston Red Sox and the Colorado Rockies square off in the 2007 World Series, Gallup polling finds less than half of Americans identifying themselves as baseball fans. In March, 9% of Americans picked the Red Sox to win the World Series ...

A Rally Effect?

Gallup's World Poll, the first of its kind, reveals new findings on the "great global dream" and how it will affect the rise of the next economic empire. Jim Clifton, Gallup's chairman and CEO, offers an in-depth analysis of the study's ...

Gallup's annual Crime Poll, conducted Oct. 9-12, 2006, asked Americans to evaluate 16 major U.S. cities as being safe or unsafe places to live in or visit. The public is most likely to rate Seattle as safe, with Minneapolis, San Francisco, ...

The percentage of Americans identifying themselves as baseball fans is near the low of what Gallup has measured since 1993. Americans who consider themselves fans cite their overall enjoyment of the game, the warm weather associated with the ...

While the football action still takes precedence for most Super Bowl viewers, a substantial minority say they will enjoy watching the commercials more than the game itself. More pro football fans will be rooting for the Indianapolis Colts than ...

A new CNN/USA Today/Gallup poll finds baseball fans with mixed views of Bonds. Fans are divided over whether Bonds should play baseball this year or retire, whether his records -- including the mark for most home runs in a season -- should be ...

Accusations that the government responded slowly to the devastation that Hurricane Katrina caused have prompted renewed focus on the United States' vulnerabilities, both to natural disasters and potential terrorist attacks. One pivotal safety ...

No one said forging a productive, cooperative relationship with unionized workers is easy. But smart, forward-thinking executives are doing it. This is particularly true in call centers, where managers are overcoming problems like poor ...