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Read about Americans' perceived best investments, expectations for U.S. housing prices, uninsured rates in U.S. metro areas, and more in this week's review.

The most successful hotels know their customers well and offer products and services that are perfectly aligned with guests' needs.

Too many mobile apps and website interfaces are simple transactional experiences. They lack any real connection to a company's brand identity and do nothing to drive customer engagement.

Americans prefer gold over four other types of investments as "the best long-term investment," though the 28% choosing it today is down slightly from 34% in August. Men and those without a college degree are especially drawn to gold.

Engagement is alarmingly low among senior leaders in the region. If they're going to grow in the next decade, Asian companies must develop an effective leadership pipeline now.

With the U.S. and NATO combat missions ending in 2014, many Afghans remain pessimistic about the future. Nearly half of Afghans (46%) believe the presence of the Taliban will increase; half as many (23%) expect it to decrease.

Lisa Berkman, Ph.D., is Thomas D. Cabot Professor of Public Policy and of Epidemiology and Director of the Harvard Center for Population and Development Studies, Harvard School of Public Health. She is also a Gallup Senior Scientist.

Postsecondary Education Aspirations and Barriers

U.S. investor optimism plunged in September as investors expressed the feeling they had little or no control in their efforts to build and maintain their retirement savings. The Wells Fargo/Gallup Investor and Retirement Optimism Index plunged ...

Thirty-four percent of Americans say gold is the best long-term investment, more than say so about real estate, stocks, savings accounts, or bonds. Men, seniors, middle-income Americans, and Republicans are more enamored with gold than are other ...