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The Customer Satisfaction Crisis: Solve It With 3 Strategies
Customer satisfaction is at near-historic lows. Solve the workplace's biggest problem by following these three steps for customer engagement.
The Loneliest Employees
Do you know which of your employees are lonely? Here's why you should pay close attention.
U.S. Employee Engagement Data Hold Steady in First Half of 2021
Employee engagement returns to a pre-2020 trend, which means the U.S. and the world still have much room for improvement.
Building Psychological Safety in Your Team
Learn what psychological safety is and how managers and organizations can foster it more intentionally in their workplaces.
Indicator: Hybrid Work
Is hybrid working? We track percentages of exclusively remote, hybrid and on-site employees and explore their experiences in those work arrangements.
The Old Workplace Is Gone. What's a Board to Do?
The hybrid workplace, when managed properly, can be more productive than your old workplace. Here's what leaders and board members should be asking.
Why the World Can't Quit Quiet Quitting
Quiet quitting costs the world's economy almost $9 trillion per year -- and this trend isn't going anywhere until organizations hire better managers.
Announcing the 2023 Gallup Exceptional Workplace Award Winners
Gallup celebrates 57 winning organizations that maintained highly engaged workplace cultures while adapting to hybrid work challenges in 2022.
Are You Ready to Lead a Global Team?
The new era of remote work brings with it the challenges of managing highly diverse global teams. Do you know how to create inclusion abroad?
The Manager Squeeze: How the New Workplace Is Testing Team Leaders
The workplace has entered a new era, and it's not kind to managers.