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Why Americans Are Working Less

Full-time U.S. employees work fewer hours than five years ago, driven by declining engagement, shifting work-life priorities and employee burnout.

The Great Detachment: Why Employees Feel Stuck

A hidden but growing discontent among employees is putting organizations at risk.

Employee Detachment Threatens Customer Satisfaction

Most employees aren't proud of the quality of the products and services their organization offers. See how it directly affects customer satisfaction.

Play the Long Game With Human-AI Collaboration

Decades of economic research show that technology initiatives that marginalize the human element frequently fall short and sometimes backfire.

Hybrid Work in Retreat? Barely.

Use of the hybrid work model has leveled off. Its success depends less on company mandates and more on how teams coordinate schedules and build trust.

AI in the Workplace: Answering 3 Big Questions

AI adoption could stagnate without effective change leadership. Three questions and three actions help workplaces realize the benefits of AI.

Anemic Employee Engagement Points to Leadership Challenges

Flattening engagement reflects a shift in how leaders must manage performance.

Employees With Influence on Tech Adoption Are More Satisfied

U.S. employees who report having more influence on new technology adoption at work express greater job satisfaction than workers with less influence.

Neurodiverse Workers: Hidden Challenges, Untapped Potential

Neurodiverse employees bring unique capabilities but face amplified workplace challenges. Addressing these challenges benefits every employee.

Organizations Can Redefine Feedback by Including Recognition

To be effective, feedback must provide value to employees. Incorporating recognition elevates feedback and drives workplace outcomes.
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