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The most successful hotels know their customers well and offer products and services that are perfectly aligned with guests' needs.

Tending to guests' well-being can lead to a healthier balance sheet if hotels do it right, according to a Gallup hospitality industry study.

Although the sports industry has grown substantially, the percentage of Americans identifying as sports fans (59%) has been relatively flat since 2000. In addition to men, upper-income Americans are most likely to be sports fans.

Read about how Barack Obama's declining approval in Iowa could affect a key U.S. Senate race, Americans' images of business and industry sectors, back-to-school spending, and more in this week's review.

Taking regular trips is linked to higher well-being across all income groups. Those who earn the least but make time for regular trips have higher well-being than those who earn the most but don't take trips regularly.

Finding compatible partnerships in the workplace is a long process, developed through determined effort and awareness.

The banking industry looks much different now than it did just 5 1/2 years ago when the Great Recession ended. The consumer's experience and technology are more of a focus now than ever, but many banks still struggle with their most basic ...

Taj Hotels knows it can maintain its extremely luxurious brand identity only if its workforce around the world is engaged. Here's how the company does it.

For the fifth consecutive year, Americans are more likely to prioritize economic growth (48%) over protecting the environment (43%) when the two goals are at odds.

The richest adults in developing countries are more than twice as likely as the poorest adults to have a bank account, according to a Gallup/World Bank study. Lack of money, cost, proximity, and documentation are common barriers.