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Is Staffing Eroding Customer Experience?
Employee commitment to customers continues to rise: 43% feel responsible for quality, up five points since 2024. Yet only 23% say their organization delivers on its promises. Staffing shortages remain the top barrier.
The Remote Work Paradox: Higher Engagement, Lower Wellbeing
Remote workers are more engaged but also isolated, stressed and feeling emotional strain. Autonomy and technology may be to blame.
Global Indicators
Learn about the global research leaders use to understand and solve the most important challenges facing workplaces and societies around the world.
Employee Survey Software Built on Gallup Research
Measure employee engagement and employee experience with Gallup Access employee survey software. Turn workforce feedback into insights that improve performance.
Monitoring Data Quality in Probability-Based Internet Panels
A Gallup experiment reveals that careless responding is uncommon among Gallup panelists, reinforcing the advantages of probability-based sampling.
Employee Surveys: Types, Tools and Best Practices
Discover why employee surveys are important. Learn how to use survey tools to boost employee engagement and improve the employee experience.
Saudis Are Seeking New Jobs. Can Companies Retain Them?
Although Saudi workplaces have maintained levels of engagement, many workers say they're seeking a new job. What should employers do to retain talent?
Two-Thirds of K-12 Teachers Satisfied With Their Workplace
Two-thirds of U.S. K-12 teachers are extremely satisfied or satisfied with their workplace. About one in five say they are unsure or don't plan to continue teaching next school year.
World's Most Important Problem
Explore the issues people around the world say they need their leaders to address, based on Gallup World Poll research conducted in 107 countries.
Purposeful Work Boosts Engagement, but Few Experience It
Purpose drives employee engagement and retention, but most workplaces undervalue it, and many U.S. employees say their jobs fall short of providing purpose.