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When Good Frontline Workers Make Bad Supervisors
Promoting top frontline performers into supervisors can backfire. Gallup data show why promoting based on supervisory talent and offering managerial training matters.
Is Staffing Eroding Customer Experience?
Employee commitment to customers continues to rise: 43% feel responsible for quality, up five points since 2024. Yet only 23% say their organization delivers on its promises. Staffing shortages remain the top barrier.
Leading With Strengths: Chrissy Taylor
Chrissy Taylor on leading with conviction
Paranormal Phenomena Met With Skepticism in U.S.
Psychic healing and ghosts top Americans' paranormal beliefs, while most reject concepts like witches, astrology and reincarnation.
One in Three College Students Consider Leaving Program
About a third of U.S. college students have considered leaving their program. Mental health and emotional stress remain the top reasons why.
How Can a Strengths-Based Approach Improve Organizational Success?
Learn how the best organizations use CliftonStrengths to improve employee engagement, boost productivity and performance, and grow their business.
Americans Still Favor Replacing Electoral College System
Nearly six in 10 Americans prefer that the presidential election winner be determined by the popular vote rather than the Electoral College.
Accountability Is Leadership's Greatest Weakness
Under half of leaders excel at holding employees accountable, a deficiency managers notice and one that threatens engagement and performance.
Americans Show Consensus on Many Democracy-Related Matters
A Kettering Foundation/Gallup survey finds most Americans support political compromise, view multiculturalism as a strength and reject political violence.
Should I Retake CliftonStrengths?
Gallup answers your questions about retaking the CliftonStrengths assessment, its reliability and stability, as it rolls out a new Access feature.