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Danes Increasingly Less Confident in Their Economy

Despite lower unemployment ratings, less than half of Danes (48%) tell Gallup their standard of living is improving, and even fewer (41%) perceive the economic conditions in their city to be improving.

What Price Car Customer Loyalty?

There isn't much Bryan Bergsteinsson doesn't know about cars -- building them, selling them, and driving them. In an in-depth Q&A, this one-time Toyota executive draws on that knowledge to suggest that the automotive industry is being pushed too ...

Heard About Michigan's "Ritzy" New Hospital?

When an acclaimed Ritz-Carlton executive was named president and CEO of a luxury hospital, it sure caught the attention of the healthcare industry. In this interview, Gerard van Grinsven explains his controversial appointment, how he'll keep his ...

Venezuelans Tend to Prefer Socialism Over Capitalism

As Venezuela's President Hugo Chavez pushes socialist-style reforms, Gallup polling in the country reveals more support among his citizens for socialism than capitalism. Many people, however, don't offer an opinion one way or the other.

Half of Americans Say They’re Reining In Spending

With costs rising and wages contracting, 51% of Americans say they have had to cut back on their spending recently. Driving less and saving on gas is the No. 1 way Americans say they are cutting back.

Your Company's Purpose Matters Now

In this rough economic climate, it's more critical than ever that you and your customers know why your company is in business, says a leading marketing expert whose clients have included Wal-Mart, Southwest Airlines, and the U.S. Air Force.

How The Ritz-Carlton Is Reinventing Itself

Brand recognition alone doesn't keep hotel guests coming back, says Simon Cooper, chief operating officer and president of one of the world's most admired companies. In fact, that recognition is just the first step in a customer's journey toward ...

Good Pricing Strategies for Bad Times

Setting pricing strategies is never easy, but it's even more challenging in a tough economy. If you aren't sure you're getting the most out of your prices when times are flush, how do you know what to charge when consumers are reluctant to buy ...

Who's Afraid of China's Economic Might?

Many people are, particularly in the U.S. It's time for a reality check. Two experts reveal how the economic boom has actually changed China, what stands in the way of the country's further growth, and what companies from other countries should ...

The Problem of Pay

To understand how compensation motivates -- or demotivates -- employees, executives must come to terms with, and learn to manage, the irrational, emotional nature of pay.
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