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AI Use at Work Rises
New Gallup data show a continued rise in AI adoption rates across the U.S. workforce from Q2 to Q3 2025.
Is Staffing Eroding Customer Experience?
Employee commitment to customers continues to rise: 43% feel responsible for quality, up five points since 2024. Yet only 23% say their organization delivers on its promises. Staffing shortages remain the top barrier.
Frequent Use of AI in the Workplace Continued to Rise in Q4
Frequent use of AI in the workplace has continued to rise, while overall use has remained level. Use varies widely by industry, role type and job level.
Purposeful Work Boosts Engagement, but Few Experience It
Purpose drives employee engagement and retention, but most workplaces undervalue it, and many U.S. employees say their jobs fall short of providing purpose.
Forty-Six Percent of Self-Employed Workers Hold Quality Jobs
Self-employed workers, such as independent contractors, report greater agency and autonomy, but lack a safety net.
Manager Support Drives Employee AI Adoption
Despite rising investment, few firms see AI ROI. The missing link: managers who encourage the adoption of AI by guiding employees and workflows.
One in Four U.S. Employees Lack Advancement Opportunities
One in four U.S. workers lack advancement or mentorship, limiting job satisfaction and growth opportunities.
AI Adoption Rapidly Growing in Public Sector
Public-sector AI adoption is rising and nearing private-sector levels. But without stronger managerial support and strategy, much of that use remains occasional rather than routine.
3 Employee Engagement Strategies for 2026 - Gallup
Gallup data reveal why employees are detached and three research-backed strategies to improve engagement, AI adoption and development.
Remote Staff Hours Fall, but Productivity Steady (For Now)
Remote workers are working fewer hours, but that doesn't mean productivity is falling. Here's how remote work is reshaping output and leadership.