Redesign work with AI, starting with leaders.
Although a growing number of organizations are integrating AI, few have changed how work actually gets done. Gallup and Silent Partners formed a joint venture to close that gap: We measure where an organization starts, train its leaders and teams to redesign work around what people do best, then measure what changes.
Most organizations answered a human question with a technology rollout.
The questions people are carrying into work are human ones. What is my work now? What is expected of me? Where do I fit? Most organizations have answered with software, and Gallup's research shows the limits of that approach: Two in three U.S. employees in organizations that have implemented AI say it has improved their personal productivity, but just 14% strongly agree it has transformed how work gets done at their organization.
14% of U.S. employees in organizations using AI strongly agree it has transformed how work gets done.
The strain is showing. Global employee engagement fell to 20% in 2025, its lowest level since 2020, and manager engagement dropped to 22%, down from 31% in 2022. Low engagement cost the world economy an estimated $10 trillion in lost productivity.
Sources: Gallup Artificial Intelligence Indicator, May 2026.
As AI takes on more work, our greatest opportunity is to help people do more of what they do best.
For more than 90 years, Gallup has studied what is right with people: what engages them and what they naturally do best. AI has made this research all the more important.
Gallup's latest findings show where the change has to start. Employees whose managers actively support their team's use of AI are 7.4 times more likely to strongly agree that AI gives them more opportunities to do what they do best every day and 8.7 times more likely to strongly agree it has transformed how work gets done. Managers account for 70% of the variance in team engagement, but they are not currently operating at their best: Globally, manager engagement has fallen to 22%, down from 31% in 2022. Leaders set the conditions everyone else works in.
That is why Gallup formed a joint venture with Silent Partners. Gallup brings the research on what helps people and organizations perform at their best. Silent Partners brings the practical delivery: in-person programs where leaders and teams apply AI to their real work, redesigned around judgment, creativity and accountability. The approach is model-agnostic, so the capability belongs to each organization's own people. Unlike AI efforts built around deploying technology, Silent Partners builds the capability of leaders and employees to redesign their own work with AI. That people-first approach is what makes it a natural partner for Gallup, whose research has long focused on leadership, engagement and what people do best.
Sources: Gallup Artificial Intelligence Indicator, May 2026 (7.4x and 8.7x); Gallup, State of the Global Workplace 2026 (manager figures).
Measure where you start. Then measure what changes.
Every engagement begins with a baseline. Gallup and Silent Partners measure how people see AI, how engaged they are and where the organization stands on four conditions that Gallup's research finds separate AI adopters from holdouts. The same measures are taken again at six and 12 months, so leaders can see whether adoption is taking hold, whether their people are coming along with the change and whether the work itself is being transformed.
- Manager support: Managers use AI on their own work and back their teams in trying it.
- Integration into the work: AI is part of how real work gets done, not a separate initiative.
- Room to experiment: People can try something, get it wrong and say so.
- Clear AI policies: Everyone knows what is allowed, what is expected and who to ask.
Source: Gallup, AI in the Workplace: What Separates Adopters and Holdouts, April 2026.
The program draws on Gallup's research into what people need from the leaders they follow and the science of CliftonStrengths, ensuring people build AI skills around what they naturally do best.
Leaders first. Then the people closest to the work.
Every engagement follows the same path: Measure where the organization starts, begin with its leaders, bring in the people closest to the work, then measure again. Current formats and dates are at silent.partners.
01
Senior Leader Intensive
In person
Senior leaders apply AI to their own roles before asking anyone else to. Leaders can join an Open Intensive with peers from other organizations, some hosted at Gallup offices, or bring their own leadership team to a Team Intensive.
02
Builder Program
Open to everyone
The people closest to the work learn to redesign their own work with AI, with guidance from a live coach.
03
Orchestrator Program
Selected Builders
The Builders who go furthest take on whole workflows, not single tasks, and redesign them into something the organization runs on and owns outright.
What leaders gain
- a clear read on the AI landscape, so that vendor claims are no longer a mystery
- an understanding of why most AI efforts haven't changed how work gets done, and what separates the ones that do
- a plan to bring their teams along and a shared language to lead it
- hands-on experience applying AI to their own work, so their teams can follow where they've already been
"This was easily one of the most valuable experiences I've ever had as a CEO. It gave me a clear methodology for how we are adopting AI tools and how I lead my team with hope and clarity through this journey."
— Stephanie Hogue, Chief Executive Officer, Mobile Infrastructure, a Silent Partners client
Bring this to your leadership team.
Start with the Leader's AI Brief or talk with Silent Partners about where your organization stands today.
Explore Gallup's research on AI in the workplace.
Silent Partners, Powered by Gallup® is a joint venture of Gallup and Silent Partners.