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The Increasing Importance of a Best Friend at Work

Having a best friend at work has long been tied to employee success, but the pandemic made this vital element of engagement more important than ever.

Addiction Stigma in America

Explore Gallup and Addiction Policy Forum research on addiction stigma, recovery attitudes, addiction literacy and public support for treatment policies.

Leading With Strengths: Brieane Olson

What makes a great leader? In the latest Leading With Strengths interview, Brieane Olson shares how her Belief, Learner and Strategic helped turn Pacsun into a purpose-driven brand. Hear about her new book, Co-Created in this discussion with ...

Is Staffing Eroding Customer Experience?

Employee commitment to customers continues to rise: 43% feel responsible for quality, up five points since 2024. Yet only 23% say their organization delivers on its promises. Staffing shortages remain the top barrier.

Is Customer Quitting Next?

Post-pandemic, the biggest problem for organizations isn't bringing employees back to the office -- it's losing customers.

Why Build a Strengths-Based Culture?

The new hybrid and flexible workforce is here to stay. To adapt, leaders must transform their cultures to focus on employee strengths, not weaknesses.

Iraq Faces New Test 23 Years After Invasion

Gallup trends show long-term increases in Iraqis' feelings of safety and trust in institutions that could be tested by further instability in the region.

A New Way to Gauge Students' Basic Needs

The Adolescent Necessities Index determines if adolescents' basic needs are met — something household income and other proxies have never quite delivered.

AI Is Routine for College Students, Despite Campus Limits

A majority of U.S. college students use artificial intelligence in their coursework at least weekly, yet about half say their schools discourage or prohibit it.

Manager Support Drives Employee AI Adoption

Despite rising investment, few firms see AI ROI. The missing link: managers who encourage the adoption of AI by guiding employees and workflows.