Uncover the Value Hidden in Your Restaurant's Greatest Asset
Narrow margins. Intense competition. Extreme turnover. Escalating guest expectations. To succeed in an industry this tough, restaurant leaders have to maximize the human aspect of the business like never before.
Human-centric advice for your guest-centric business.
Your biggest expense -- labor -- should be your most profitable asset. In most restaurants it isn't. In all restaurants it can be.
Gallup's tools and advice are grounded in research and science but designed for your needs in your organization. We make it easy to solve your toughest human capital challenges.
DEFINE PURPOSE
We analyze why employees and guests think you're special.
CREATE CULTURE
We maximize your executive leadership to build a strengths-based culture.
DIFFERENTIATE
We find out what sets you apart in the market by creating engaged guests.
REDUCE TURNOVER
We help you recruit, select and develop the employees who want to stay and help you grow.
INCREASE SALES
We recommend ways to maximize external partnerships and strengthen internal relationships to increase earnings.
Focus on the Local Level to Drive Enterprise-Wide Results
Experienced industry leaders know the local manager is everything. Gallup's analytics and advice helps turn managers into coaches, attract talented employees, create an amazing culture and cultivate engaged guests.
Learn what Gallup knows about the unique power of managers
Managers account for at least 70% of the variance in employee engagement.
Graph explaining that loyalty point increases are 43% higher in the properties of highly-engaged owners, compared with those of less-engaged owner
Loyalty-point increases are 43% higher in the properties of highly engaged owners compared with those of less-engaged owners.
Graph showing that revenue growth for locations in the top quartile of engagement is 58% higher year over year than for those in the bottom quartile
Revenue growth for locations in the top quartile of engagement is 58% higher year over year than for those in the bottom quartile.
40%
of restaurant employees can say they know what their organization stands for, and what makes their brand different.
35%
of restaurant employees are "extremely proud of the quality of the products/services" their restaurant offers.
26%
of restaurant employees encourage family members and friends to purchase/use their restaurant's products/services.
Don't overlook the human element. It's where restaurants win -- or close.
Get in touch to learn more about how we can partner with you.