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Uncover the Value Hidden in Your Restaurant's Greatest Asset

Narrow margins. Intense competition. Extreme turnover. Escalating guest expectations. To succeed in an industry this tough, restaurant leaders have to maximize the human aspect of the business like never before.

STRATEGIC PARTNERSHIP

Human-centric advice for your guest-centric business.

Your biggest expense -- labor -- should be your most profitable asset. In most restaurants it isn't. In all restaurants it can be.

Gallup's tools and advice are grounded in research and science but designed for your needs in your organization. We make it easy to solve your toughest human capital challenges.

Two restaurant owners looking at business projections with their financial advisor

DEFINE PURPOSE

We analyze why employees and guests think you're special.

CREATE CULTURE

We maximize your executive leadership to build a strengths-based culture.

DIFFERENTIATE

We find out what sets you apart in the market by creating engaged guests.

REDUCE TURNOVER

We help you recruit, select and develop the employees who want to stay and help you grow.

INCREASE SALES

We recommend ways to maximize external partnerships and strengthen internal relationships to increase earnings.

Focus

Focus on the Local Level to Drive Enterprise-Wide Results

Experienced industry leaders know the local manager is everything. Gallup's analytics and advice helps turn managers into coaches, attract talented employees, create an amazing culture and cultivate engaged guests.

Learn what Gallup knows about the unique power of managers
Graph explaining that managers account for at least 70% of the variance in employee engagement

Managers account for at least 70% of the variance in employee engagement.

Graph explaining that loyalty point increases are 43% higher in the properties of highly-engaged owners, compared with those of less-engaged owner

Loyalty-point increases are 43% higher in the properties of highly engaged owners compared with those of less-engaged owners.

Graph showing that revenue growth for locations in the top quartile of engagement is 58% higher year over year than for those in the bottom quartile

Revenue growth for locations in the top quartile of engagement is 58% higher year over year than for those in the bottom quartile.

CULTURE = PURPOSE = PROFIT

40%
of restaurant employees can say they know what their organization stands for, and what makes their brand different.

35%
of restaurant employees are "extremely proud of the quality of the products/services" their restaurant offers.

26%
of restaurant employees encourage family members and friends to purchase/use their restaurant's products/services.

Insights

Need advice right now?

Don't overlook the human element. It's where restaurants win -- or close.

Get in touch to learn more about how we can partner with you.

  

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