2021 Gallup Exceptional Workplace Award Winners
For more than a decade, Gallup has recognized the most engaged workplace cultures in the world -- organizations that challenge the status quo and transform their workplaces by putting people at the heart of their business strategies.
By connecting employee engagement to every aspect of their culture, these organizations fuel the motivation and innovation that drive business results far beyond the competition and give people what they really want from their careers and lives: belonging, learning and growth, recognition, a great manager, and the opportunity to do what they do best every day.
Meet the 2021 Winners
ABC Supply has partnered with Gallup for more than 16 years and has won the Gallup Exceptional Workplace Award (formerly Gallup Great Workplace Award) for the past 15 consecutive years. Throughout the partnership, this U.S.-based, home-building distribution and manufacturing company has seen extraordinary growth and success across the country. Employee engagement, customer engagement and talent-based hiring tactics are at the core of ABC Supply's business model and are reoccurring themes when ABC Supply leaders provide business updates. When visiting a branch in the field or talking to an associate at their corporate office in Beloit, Wisconsin, ABC Supply's commitment to building an engaging culture for its 15,000 employees is evident. ABC Supply also excels at developing this culture in branches and businesses it has acquired. Members of ABC Supply acquisitions often remark on the engaging culture they are joining.
Visit ABC Supply's ABC Supply careers page to learn more.
Alliant Credit Union
Alliant Credit Union, based in Chicago, Illinois, is one of the largest credit unions in the U.S., currently serving over 500,000 members. With more than 80 years in business, Alliant's sole purpose is to create value for its members, which can only be achieved by its incredibly talented and highly engaged workforce of 600 employees. Alliant Credit Union recently transitioned to a new CEO in September of 2020. As Alliant employees continue a long-standing partnership with Gallup, they continue to show a strong culture of engagement and carry on the same values even as they grow their employee and member base.
Visit Alliant Credit Union's Alliant Credit Union careers page to learn more.
American Electric Power
American Electric Power (AEP), based in Columbus, Ohio, is one of the largest electric energy companies in the U.S. AEP provides power to 5.5 million customers in 11 states, over nearly 40,000 miles of transmission lines, while supporting 18,000 employees. Its partnership with Gallup, which dates back to 2014, has transformed the culture at AEP through strong leadership, accountability and a passion for excellence. AEP's incredible commitment to developing and maximizing the potential of its employees has helped springboard their culture to world-class levels in a few short years. AEP's vision is to power a new and brighter future for its customers and the communities they serve.
Visit AEP's American Electric Power careers page to learn more.
Atria Convergence Technologies
Atria Convergence Technologies Limited (ACT) is a telecom company in India. It has made its engagement journey sustainable through an exemplary commitment to its 6,500 employees. The leadership team's commitment to employee engagement is evident, as they have set a direction for the organization's culture and actively participate through a frontline presence. The mutual respect between leaders and employees speaks volumes about the culture ACT fosters. ACT values preserving the dignity of individuals and retaining familiarity even during its massive expansion, aiming to hire the best, build on employee talents in their cutting-edge development efforts and create outstanding client impact for their extensive customer base.
Visit ACT's Atria Convergence Technologies Limited careers page to learn more.
A global financial group with more than 120,000 employees across 30 different countries, BBVA began its employee engagement journey with Gallup in 2016. BBVA has increased the percent of engaged employees by 51% since that time, which demonstrates the genuine commitment, interest and effort the organization has allocated to embrace engagement as an important part of its culture. For the past four years, this Spain-based financial services organization has invested in not only developing its engagement champions, managers and employees, but also teaching them how to drive performance through its diverse, values-based and engagement-focused culture. BBVA has impressed Gallup with its ability to successfully prioritize employee engagement as a pillar of its culture while creating opportunities for its customers.
Visit BBVA's BBVA careers page to learn more.
Cedar Valley Hospice
Cedar Valley Hospice faced many challenges in 2020. Providing quality end-of-life care became even more challenging with the impacts of a global pandemic. However, Cedar Valley Hospice was able to remain agile and have a successful year despite all the obstacles 2020 had in store for its industry. Using their mission and purpose coupled with the Q12 as a guiding light, leaders formed strategic plans to quickly adapt their communication, management style, development, support and even the core patient care experience to meet the demands of a global pandemic. Their 130 professional staff members and 450 volunteers went to great lengths to create the best care for their patients and their families, including creating performance improvement teams to evaluate and enhance communication with patients and families who were unable to visit in person. In addition, Cedar Valley Hospice doubled down on the education and development of all employees, which led to a successful year by measured key metrics even when compared to other, less challenging years.
Visit Cedar Valley Hospice's Cedar Valley Hospice careers page to learn more.
CESA 6 provides its school systems with solutions to maximize the success of teachers and students. In carrying out their mission through the service of 39 public school districts, CESA leaders are aware that their own central office engagement is vital in creating optimal service, leadership and stewardship for their partners. In a world that is constantly changing for educators, the U.S.-based team of just over 100 employees is committed to doing quality work and finding new and innovative ways to engage proactively with their districts. Their success is realized through the success of their districts, and the team at CESA 6 continues to provide an engaging environment in which each team member can live up to the mission, further driving meaning and enhanced workplace culture.
Visit CESA 6's CESA 6 careers page to learn more.
City of Centennial
The City of Centennial, Colorado, is a five-time Gallup Exceptional Workplace Award winner (formerly Gallup Great Workplace Award). In 2017, it was the first government organization to be awarded this honor. Centennial's bold, dedicated HR director, a Gallup-certified strengths coach, leads the organization's engagement strategy and people-development opportunities. Strengths is a language used across the organization by individuals, teams and projects. It is a constant presence that helps align the local government's 70 employees to accomplish the goals set forth by the city council. Conversations focus on the mission, vision and values of the organization and how engagement and performance connect them. They are always seeking new ways to serve their people -- both City of Centennial employees and the communities in which they live. In 2021, Centennial celebrates its 20th anniversary of incorporation. The city is proud of its reputation for innovation and its unique way of doing business, and for being an employer that values its employees as the most important asset.
Visit the City of Centennial's City of Centennial careers page to learn more.
DTE Energy is a Detroit-based, diversified energy company and is one of the largest utility providers in Michigan. DTE aspires to be the best-operated energy company in North America and has partnered with Gallup for more than 20 years. With 10,000 employees, DTE is one of the largest employers in the Detroit community. DTE aims to not only serve its 3.5 million electric and gas customers through exceptional service and reliability, but also through philanthropy and volunteerism. DTE is the only energy organization to have won the Gallup Exceptional Workplace Award (formerly Gallup Great Workplace Award) for nine consecutive years. Through a strengths-based, engagement-focused approach, the Gallup-DTE partnership has forged one of the strongest workplace cultures in the industry.
Visit DTE Energy's DTE Energy careers page to learn more.
DW Distribution has used Gallup's Q12 survey to measure and manage employee engagement for three years and has never veered from its commitment to create an exceptional employee experience. Building materials distribution was less affected by COVID-19 than other industries, and the U.S.-based organization of nearly 200 employees used the pandemic as an opportunity to reinvent its flexible work strategies and double down on its commitment to taking care of employees' needs before profits.
Visit DW Distribution's DW Distribution careers page to learn more.
Experitec, Inc. recognizes that by creating an outstanding workplace culture for its 190 employees, it can create an exceptional experience for customers and enjoy the resulting business outcomes. In 2019, the U.S.-based industrial automation company experienced a record year in both engagement and business results, and it was on track for another strong year until the COVID-19 pandemic. Experitec implemented many new initiatives and strengthened existing foundational efforts like its human capital strategy, termed "Talent Enablement," which involves hiring great employees and managers who are strengths-based, engagement-focused and performance-oriented. In 2019, Experitec focused on people managers, seeking to incorporate the five pillars of great management from Gallup's It's the Manager, and in 2020 Experitec's agile approach to performance continued to place managers as the central owner of employees' performance, learning and development for the betterment of employees and customers. A three-time Gallup Exceptional Workplace Award Winner (formerly Gallup Great Workplace Award), Experitec is committed to continually raising the bar for workplace excellence.
Visit Experitec's Experitec careers page to learn more.
FamilySearch is a global nonprofit organization dedicated to family history and genealogy. With approximately 1,000 employees, FamilySearch has been partnering with Gallup on its engagement strategy for six years. FamilySearch continues to make strides in its workplace engagement ratio even while being in a best-in-class category. Its employees understand the work is never done! While focused on their mission of connecting families across generations, employees serve as ambassadors for the work they do, and their managers serve as coaches to these ambassadors. Culture and engagement are prioritized from the top down with best-practice study and sharing, as well as Daily Connect videos that bring this strategy to life. Customer activity has tripled and customer ratings continue to improve. FamilySearch's continual focus and passion have built a purpose-based culture through a lens of engagement.
Visit FamilySearch's FamilySearch careers page to learn more.
Founded in 1989, Foster Group, a U.S.-based finance/wealth management organization, has the enduring mission to foster positive life changes and provide financial solutions to encourage lives of meaning and generosity. Foster Group believes clients should have full access to the collective abilities of all team members, rather than being served by just a single adviser. This is part of the commitment to go beyond the portfolio, to understand the hearts and purposes of clients. Foster Group team members strive to display a values-driven approach not just in what they say, but in how they serve their clients, communities and their colleagues. For the last three years, Foster Group has worked to achieve this goal using Gallup's Q12 Engagement Index to measure how connected employees were to its mission, vision and values. In 2020, understanding engagement helped Foster Group focus on wellbeing and encourage individuals and teams as they served clients during an extremely challenging time. By focusing on the employee experience for all 59 people on the team, Foster Group can be effective in measuring the quality of its focus on mission, efficacy of organizational changes and understanding of employee engagement through periods of change.
Visit Foster Group's Foster Group careers page to learn more.
Grinnell Mutual is no stranger to building an exceptional workplace -- it has focused on the Q12 engagement items for several years to build a high-performing organization. Deploying consistent strategies and tools has always been the focus to impact employee engagement. The U.S.-based insurance company continually searches for best practices and ways to expand the scope of what drives its 850 employees to the next level of performance. Implementing actions that make a difference with employees has always been the goal, resulting in an exceptional workplace. Grinnell Mutual has built the model for propelling employee engagement levels into the future.
Visit Grinnell Mutual's Grinnell Mutual careers page to learn more.
Hagerty is an automotive enthusiast brand offering integrated membership products and products. Based in Traverse City, Michigan, the company has over 1,400 employees in the U.S., Canada, the UK and Germany. Hagerty's mission is to save driving and preserve automotive culture for future generations. In support of this mission, the company continues to expand its reach as an automotive lifestyle brand. With more than 620,000 members, Hagerty Drivers Club unites automotive enthusiasts across the globe.
Based on the bedrock principles of "improving every day, taking care of one another and enjoying the ride," Hagerty has built a reputation as an outstanding place to work. Over the past decade, the company has won numerous workplace culture awards such as Fortune's Best Medium Workplaces, Best Workplaces for Millennials, Best Workplaces in Insurance, Best Workplaces for Giving Back and Best Workplaces in Financial Services & Insurance. Hagerty offers unique personal and professional development opportunities, including a program where employees help restore a classic vehicle. Since 2008, Hagerty employees have donated nearly 100,000 volunteer hours to more than 600 local charities
Visit Hagerty's Hagerty Insurance careers page to learn more.
Hendrick Health System
Hendrick Health has been awarded Gallup's Exceptional Workplace Award (formerly Gallup Great Workplace Award) since 2007, when it was first established. This is an incredible accomplishment, particularly when considering the relentless change that has faced healthcare organizations over the past decade -- most recently, the COVID-19 pandemic. Hendrick Medical Center's dedication to the patients and families it serves across a 22-county region in the Texas Midwest starts with its unwavering commitment to caring for the health and wellbeing of its growing employee base. In 2020, Hendrick Medical Center became Hendrick Health and expanded to a three-hospital system -- Hendrick Medical Center and Hendrick Medical Center South in Abilene and Hendrick Medical Center Brownwood in Brownwood. The mission created more than 96 years ago continues today, and it will remain so as Hendrick Health moves into the future, "to deliver high quality healthcare emphasizing excellence and compassion consistent with the healing ministry of Jesus Christ."
Visit Hendrick Health's Hendrick Health System careers page to learn more.
Hologic is a renowned healthcare tech company focused on women's health and is especially well-known for its products' accuracy in early disease detection. With the best products, proven to save lives, Hologic's people are passionate, motivated and inspired. Hologic has created a high-performing organization, one defined as "doing the impossible" the way a scientific company would be expected to: with data. Hologic uses data to understand its performance compared to its competitors, its engagement, its outcomes, its talent profile and its managers. Hologic employees were introduced to science-backed performance principles and expectations through conversations. Managers were taught about the best practices of high-performing organizations and given room to adopt the principles as their own. These ongoing coaching conversations became the foundation of manager/employee relationships built to accelerate individual achievement based on that employee's strengths. Since the Gallup-Hologic partnership began, Hologic's share price has quadrupled. Its most recent success is the fast-tracked FDA approval of Hologic's Panther Fusion COVID-19 test, which returns results in less than three hours. With better data driving a commercial mindset and fueling the purpose of each employee, Hologic has and is accomplishing what others think impossible.
Visit Hologic's Hologic careers page to learn more.
Indus Towers Ltd.
Indus Towers has set an example for several organizations in India by leading the way and demonstrating how putting people front and center in organizational initiatives can lead to achieving higher levels of business performance. From driving employee engagement across the organization to a focus on wellbeing to emphasizing technical efficiencies and being one of the few organizations in India to win the coveted Deming Prize for Total Quality Management, Indus Towers' journey has been exceptional since its inception in 2007. Its values ExCITE -- Excellence, Customer, Integrity, Teamwork and Environment -- foster a culture of alignment and trust where employees find more fulfillment in their work. Despite disruption in the telecom industry in India, Indus Towers has navigated change through its sound people strategy. It is building a culture where change is seen as an ongoing process for self-growth and progress. Its eighth consecutive Gallup Exceptional Workplace Award is a testament to its vision of transforming lives by enabling communication.
Visit Indus Towers' Indus Towers careers page to learn more.
KinderCare Education remains the first and only company in the early childhood education industry to be recognized by Gallup for this award. KinderCare started its engagement journey nine years ago to make a positive, lasting change for the business -- and, more importantly, for its 30,000 employees across the U.S. They set their sights on a greater purpose and stronger culture than most companies ever imagine -- and they made it a reality. Studies show that companies realize impactful results when they prioritize a thriving culture and engaged workforce. Not only do engaged workforces drive the bottom line and business growth but, for KinderCare, engaged teachers and staff directly result in higher success for children and families. KinderCare is a people business -- talented teachers create learning experiences for children while supporting America's hardworking families. KinderCare cares for its employees so they can care for the children and families they serve and the culture they have created that allows their business to thrive.
Visit KinderCare's KinderCare Education careers page to learn more.
The values of Life.Church are the foundation of the organization's culture and the driver of engagement for its team members. Because Life.Church values resilience and flexibility, its team members were able to pivot quickly during COVID-19 and the organization saw incredible growth in online attendance. Once it was possible to reopen, the team was quick to pivot again and led the way in not only safely reopening 34 current locations but also launching two new locations. Throughout the last year, Life.Church continued to live out its mission and reach people in innovative ways because its team's engagement allowed them to go above and beyond and adapt to new remote environments. A long-time focus has been coaching and Life.Church created a "Developing Others Through Coaching" training which all new leaders complete during their first year of team leadership. Learning and development is culture, not just a program and Life.Church invests in its employees with stipends, on-demand resources, classes, a top-down example and using the organization's guiding principles about development as the approach to growth. From a mental health standpoint, Life.Church values a culture of vulnerability and transparency that sets the foundation for employees' wellbeing. Leadership models that transparency often and encourages team members to be open and honest about issues they may be facing both inside and outside of work.
Visit Life.Church's Life.Church careers page to learn more.
Mars Inc. is celebrating its twelfth year as a Gallup Exceptional Workplace Award winner (formerly Gallup Great Workplace Award), a remarkable achievement for a company of 130,000 associates operating in 80 countries across the globe. Mars' purpose is: The World we want tomorrow starts with how we do business today. The Mars Compass sets out the expectations of this family-owned business to ensure purpose and profit go hand in hand. This acts as a guide for all associates and helps ensure the strong focus on accountability that is part of Mars' culture doesn't become blurred. Leaders and their teams at Mars were quick to recognize the links between engagement and performance, and from the first global measurement in 2004, Mars rose from the bottom quartile in Gallup's engagement database to the top quartile. Associates can expect to be led by a great manager, and managers recognize the important role they play in creating the conditions for engagement within their teams. Mars is constantly innovating to bring new products to market and to improve the sustainability of its products, packaging and supply chains. It believes driving positive change for people and the planet will also mean it does better as a business. Mars relies on its people to devise and deliver this innovation, and it knows that innovation is key to improving lives in the workplaces and communities where its associates live and work. Initiatives such as the "Make the Difference" recognition program, the highly regarded Sustainable in a Generation plan, and the recently launched #HereToBeHeard Campaign to advance action on gender equality make a huge contribution as they continue to help billions of people and their pets lead healthier, happier lives today and in the future.
Visit Mars's Mars Inc. careers page to learn more.
Nationwide Mutual Insurance
Based in Columbus, Ohio, U.S., Nationwide Insurance is an insurance and financial services organization that employs more than 30,000 associates. For nearly 100 years, Nationwide's mission has revolved around its associates, members and customers. Knowing that each of these constituents is crucial to its success, it has invested significantly in creating a strong culture that engages associates to stay at Nationwide long-term and serve its members. Nationwide has also used a variety of methodologies to understand how well the organization is living its mission and keeping the customer front and center in all decisions. This is the ninth time Nationwide has won the Gallup Exceptional Workplace Award (formerly Gallup Great Workplace Award).
Visit Nationwide's Nationwide Insurance careers page to learn more.
NFU Mutual has partnered with Gallup for more than a decade and has won the Gallup Exceptional Workplace Award for the sixth consecutive year. Over the course of this partnership, this leading mutual insurance organization based in the U.K. has transformed its workplace culture and achieved world-class levels of engagement. Development has been a key tenet of the company culture, and NFU Mutual effectively positions leaders and managers to help employees flourish and grow. The continued focus to sustain world-class engagement levels has enabled NFU Mutual to deliver an exceptional experience for its employees, agents and customers.
Visit NFU Mutual's NFU Mutual careers page to learn more.
Northwest Farm Credit Services
Northwest Farm Credit Services (Northwest FCS) launched its employee and customer engagement journey with Gallup in 2013, starting strong -- 41% of customers and 34% of 750 employees were fully engaged. By 2016, Northwest FCS was in the 96th percentile, categorizing the cooperative as a Gallup World-Class Organization. The U.S.-based financial services organization's customer engagement score has grown without fail each year -- evidence of what organizations can accomplish with a highly engaged workforce. The relationship between a producer and their lender is critical to agricultural businesses. The farmers, ranchers, foresters and fishers in Northwest FCS's territory have options, and they choose to do business with Northwest FCS.
Visit NorthwestFCS' Northwest Farm Credit Services careers page to learn more.
OHM Advisors is a professional services organization with 457 employees operating in the U.S. The firm has partnered with Gallup for its employee engagement needs for the last seven years and this is its third consecutive year winning the award. Since the beginning, OHM has experienced steady growth in all aspects of business alongside improved engagement scores. By focusing on engagement, its overall culture has improved greatly with significant impact on the working environment. Employee engagement is one of its strategic initiatives each year with a focus on performance-driving outcomes. The leaders at the organization are fully committed to driving and sustaining this from the top.
Visit OHM Advisors' OHM Advisors careers page to learn more.
Phelps Memorial Health Center
2020 was a challenging year for healthcare. Phelps Memorial Health Center faced that challenge with a highly engaged workforce. Each team's efforts to stay patient-focused were the direct result of the hard work they have done building an engaged culture. Phelps Memorial Health Center is a U.S.-based organization with 300 employees. It has been raising the bar of employee engagement for several years, maintaining a consistent focus on what makes an exceptional workplace. Even in a challenging environment, Phelps Memorial Health Center continually meets expectations by supporting every team member with the tools to excel in their role. Leadership understands the importance of the Q12 items and is always looking for innovative ways to impact essential performance metrics through its people. Phelps Memorial Health Center is confident it can meet any challenge in the future as it continues to focus on what drives positive outcomes.
Visit Phelps Memorial Health Center's Phelps Memorial Health Center careers page to learn more.
Progressive is the third largest auto insurer in the U.S., a leading seller of motorcycle and commercial auto insurance, and one of the top 15 homeowner insurance carriers. Its employees are a diverse group of 40,000+ people from all walks of life, many fields of business and all 50 states. Progressive's core values guide every decision the company makes because how something is achieved is just as important as the outcome. Progressive employees strive to live up to the company's name by innovating, promoting change and constantly improving. Everyone is encouraged to bring their whole selves to work and it's a place where different backgrounds, cultures, experiences and ways of thinking are celebrated and embraced.
Visit Progressive's Progressive careers page to learn more.
Quartz was born from the idea that the health insurance industry should do more than just provide access to doctors and administer claims. The organization offers community-based healthcare and services to 350,000+ customers in southern and western Wisconsin, part of Illinois, Iowa and Minnesota. Quartz deeply cares about helping people live healthier and understands that investing in its employees is the first step in accomplishing that mission. A previous winner of the Gallup Exceptional Workplace Award (formerly Gallup Great Workplace Award), Quartz has achieved incredible improvements in employee engagement, despite a considerable amount of organizational change in the past few years and disruptions to the workplace due to the global pandemic. Quartz's ability to empower its employees by engaging, training and developing its workforce is commendable and demonstrates clear leadership commitment. As a result, Quartz provides world-class service to the customers its serves.
Visit Quartz's Quartz careers page to learn more.
At Regions Bank, associate engagement is a core pillar of success and strategy. Over the last nine years, Regions has fostered a strengths-based culture focused on getting the very best out of its associates. Through an intentional investment in manager development, Regions has empowered leaders to act as coaches who provide continual, individualized feedback that enables performance and elevates the customer experience. Throughout the challenges of 2020, Regions has remained committed to the engagement and wellbeing of its associates and customers, and has focused on fostering an inclusive, values-based and performance-driven culture. As a seven-time winner of the Gallup Exceptional Workplace Award, Regions continues to impress Gallup and the market with its engagement journey.
Visit Regions' Regions Bank careers page to learn more.
Renalogic's exceptional success is directly tied to its organizational health initiatives, all of which are rooted from its ongoing engagement and strengths efforts. The dedicated leadership of this U.S.-based healthcare organization with 50 employees is committed to providing an outstanding work environment. Their commitment to a strengths-based culture has given their teams the tools they need to give and receive feedback, work through healthy conflict, and hold themselves and others accountable. As a result, there is maximum clarity, minimum politicking and vibrant organizational health.
Visit Renalogic's Renalogic careers page to learn more.
Self Regional Healthcare
Self Regional Healthcare (SRH) is a healthcare organization in the U.S. with 2,000 employees. SRH's mission is to serve communities with hearts, minds and hands. The hospital has demonstrated a truly integrated approach to healthcare solutions by listening to the community and its employees to provide the best possible experience. People are the focus of the organization, inside and out. Since 2004, SRH has recognized the strategic importance that employee engagement has on patient satisfaction and quality care, measuring how effective managers are at getting their teams to strive for superior outcomes. SRH also uses engagement as a learning tool, pairing managers of the most engaged teams with less engaged teams. Each year, SRH conducts an audit to ensure strategic goals, patient scores and engagement are aligned. SRH then leverages the results to inform its learning agenda for the year, using robust communication to keep the entire SRH community apprised of any changes. The hospital is a pillar of strength in the city of Greenwood, South Carolina, and is a beacon nationwide for what quality care can look like in rural America.
Visit Self Regional Healthcare's Self Regional Healthcare careers page to learn more.
Talent is a global technology and digital recruitment specialist based in Australia, New Zealand, the U.S. and the U.K. Talent focuses on creating a culture of inclusion -- not only organization-wide, but within its clients' organizations too. The 100% Human at Work initiative encourages people to bring their whole selves to work. The company offers ongoing manager development to engage its employees and achieved low turnover in an industry with traditionally high turnover. Company leaders differentiate their workplace culture by investing in their 300 employees and bringing expertise to their clients. This is Talent's third year winning the Gallup Exceptional Workplace Award (formerly Gallup Great Workplace Award).
Visit Talent's Talent careers page to learn more.
TBA Credit Union
TBA Credit Union (TBACU) began in 1955 with a few spare dollars, a cigar box and a basic trust in people. Seeing a need to help educators and school staff with their finances, the small group pooled the $50 needed for a credit union charter, and passion, integrity and collaboration remain at the core of the organization's culture. Each of these core values guides TBACU's mission to serve its community and build trusted relationships. TBACU is based in the U.S. and has 65 employees. The organization has partnered with Gallup for the last four years to create a culture of engagement. This is TBACU's first time winning the Gallup Exceptional Workplace Award.
Visit TBACU's TBA Credit Union careers page to learn more.
TCI Wealth Advisors
With over 25 years investing in the future of its firm, its clients and their families, TCI Wealth Advisors believes engagement starts with a mutual commitment to care personally, communicate honestly and balance employees' lives and careers. The U.S.-based finance and wealth management organization shifted from performance management to performance development for its 69 employees. It is through its founding principles and values that TCI continues to evolve and find new ways to invest in the future while thriving today. TCI's top priority in 2020 was being available to its clients while remaining safe and healthy. Just as its investment strategy is rooted in a long-term philosophy, 2020 provided many coaching opportunities to truly demonstrate not only through words, but also through action what TCI values: "We need our employees to be well: physically, mentally, and emotionally. To serve others, we must first take care of ourselves."
Visit TCI Wealth Advisors' TCI Wealth Advisors careers page to learn more.
The Palace Group
The Palace Group has set the standard for senior care, providing a variety of residence options to seniors living in southern Florida. To accomplish the mission of providing an "exceptional level of personal service exceeding the expectations of the employees, residents and their families," The Palace Group seeks to create a culture that positions its 1,100 employees to provide that exceptional care. Engagement is the foundation of their learning and development programs, like The Palace Group's Career Advancement Program, which allows employees to see themselves beyond their current role. Resident and family surveys reinforce the importance of the organization's commitment to care. Valuable feedback and learning opportunities continue to set a high bar of excellence.
Visit the Palace Group's The Palace Group careers page to learn more.
University Federal Credit Union
University Federal Credit Union (UFCU) is Austin's largest locally-owned financial institution. Headquartered in Austin, Texas, it serves more than 210,000 members across central Texas and Galveston County. With over 80 years in business, UFCU has learned to value its employees as much as its members, building long-term relationships within every team and offering an environment where people care about each other like family. Employees are driven by their mission to provide for the wellbeing of their members while sharing a common set of values focused on membership, service, integrity, community and education. After six years of partnering with Gallup on employee engagement efforts, UFCU has reached world-class levels of engagement, becoming a Gallup Exceptional Workplace Award winner. Through the dedication of a very passionate team, a focus on the metrics is always present as they study best practices, set new goals and strive for improvement. With 95% of UFCU employees voicing their opinions in their recent engagement survey, UFCU boasts a ratio of 18.5 employees engaged for every employee that is actively disengaged. In addition to an engagement strategy focused on accountability, team conversations and action planning, UFCU considers the full employee experience and measures onboarding activities, runs exit surveys and offers pulse surveys on topics like organizational response to COVID-19, change management, and communication effectiveness and wellness.
Visit UFCU's University Federal Credit Union (UFCU) careers page to learn more.
Verizon Communications, Inc. is celebrating its 20th year as one of the world's leading providers of technology, communications, information and entertainment products and services. Powered by the collective efforts of its 132,200+ V Teamers located in 150+ global locations, Verizon offers voice, data and video services and solutions on its award-winning networks and platforms, delivering on customers' demand for mobility, reliable network connectivity, security and control. Verizon began its partnership with Gallup in 2020 to deepen commitment to delivering on the company's Employee North Star: Empowered individuals working together with personal accountability to drive collective impact towards a shared mission and purpose. Verizon's engagement strategy is fueled by quarterly pulse surveys, a vast Champions and HR team support network, organization-wide commitment to action planning and a growing movement to drive strengths-based development. Verizon is proud to have achieved the distinction of Gallup Exceptional Workplace Award in the first year of partnership.
Visit Verizon's Verizon Communications, Inc. careers page to learn more.
Verve, a Credit Union
Verve, a Credit Union brings engagement to life everyday by creating energy, enthusiasm and going above and beyond for its clients. The U.S.-based financial services organization with 315 employees has leveraged Gallup's analytics for over four years, increasing employee engagement year-over-year and making CliftonStrengths a part of day-to-day conversations. Verve not only aims to create an exceptional workplace, but also to drive impact in its communities. After all, people helping people is the principle on which credit unions were founded. No matter the challenge, Verve continues to raise the bar on performance. Verve has navigated unprecedented levels of change and transformation, all while maintaining its culture-forward and tech-forward focus. Whether providing opportunities for managers to share engagement best practices or supporting new hires with the opportunity to incorporate their strengths into their declaration statements, Verve continues to impress Gallup with its world-class culture.
Visit Verve's Verve, a Credit Union careers page to learn more.
Since 1832, WSFS Bank has been a service-oriented, locally managed community banking institution serving Delaware Valley families and businesses of all sizes. The bank's strategy -- "engaged Associates, living our culture, making a better life for all we serve" -- is an important reason why the U.S.-based bank with nearly 2,000 employees has such a long and storied history. WSFS has expanded its presence in the greater Philadelphia area and doubled its total assets over the past two years. During WSFS Bank's 20+ year partnership with Gallup, it has been a five-time recipient of the Gallup Exceptional Workplace Award. That commitment to a high-performing culture has helped WSFS attract, motivate and retain engaged associates who deliver stellar customer experiences and strengthen the wellbeing of their communities.
Visit WSFS's WSFS Bank careers page to learn more.
Julio Lopez, The Palace Group
Julio's Top 5 CliftonStrengths:
Julio is described by his team as a champion who leads from the heart. He builds close relationships with his employees, highlighting what makes them unique and critical to the success of the team. He holds weekly, if not daily conversations with his people to really understand what is behind their success and maximize their unique talents.
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