Struggles with indifferent B2B and banking customers were major business challenges Gallup.com covered in 2016.
Students and colleges could benefit from putting more emphasis on students' successful exit from -- rather than entrance into -- college in the form of effective career services.
16% of college graduates who visited their career services office report the office was very helpful.
Faculty members with online teaching experience are more confident in online learning outcomes than are faculty with only in-person teaching experience.
50% of U.S. Alumni Strongly Agree Their Education Was Worth the Cost
39% of Employed College Graduates Are Engaged At Work
Postgraduate degree holders who took at least half of their classes online fare just as well on many employment and life satisfaction measures as those who took most courses in person.
College presidents say they value teaching and student service, but they are not incentivizing faculty to pursue these roles. "Publish or perish" is undermining student success and the mission of higher education.
The Ritz-Carlton is a model for colleges and universities -- but not in the way you think.
By emphasizing experiential learning and support before graduation, universities can potentially increase alumni attachment to their alma mater.
Opinions on issues facing higher education
Among 16 factors, U.S. college presidents rate student enrollment, job preparedness and student retention as most important for evaluating their own success; college ranking is least important.
Americans have lost track of the fundamentals of education. We measure grades and graduation rates, but are we measuring all of the things that we value? It's not all explained by test scores.
There's a coming data revolution in higher education, but it's not the "big data" revolution that many have been hyping. This revolution will be about the voices of consumers and constituents in higher education.