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When Good Frontline Workers Make Bad Supervisors

Promoting top frontline performers into supervisors can backfire. Gallup data show why promoting based on supervisory talent and offering managerial training matters.

Is Staffing Eroding Customer Experience?

Employee commitment to customers continues to rise: 43% feel responsible for quality, up five points since 2024. Yet only 23% say their organization delivers on its promises. Staffing shortages remain the top barrier.

Israeli Life in 2025 in 7 Charts

Gallup's latest survey of Israel shows the conflict still dominates public perception, even though wellbeing levels have returned to pre-Oct. 7 levels.

Can Great Management Improve Mental Health?

As humanity has made material progress, mental health has declined. The workplace can contribute to poor mental health -- but it may also solve it.

How Can a Strengths-Based Approach Improve Organizational Success?

Learn how the best organizations use CliftonStrengths to improve employee engagement, boost productivity and performance, and grow their business.

Canadians Sour on U.S. Leadership, Warm to Their Own

Canadian approval of U.S. leadership has dropped to its lowest level since President Donald Trump's first term amid strained U.S.-Canada relations.

NFU Mutual: A Principled Approach to World-Class Engagement

NFU Mutual achieved what only 1% of companies have achieved globally within Gallup's employee engagement database.

Signs of Recovery in Pakistan

Gallup data from Pakistan show cautious improvements in people's perceptions of the economy, leadership, corruption and wellbeing.

EU Earns Steady, High Approval Across the Bloc

Approval of the EU's leadership among its member states remained high at 60% in 2025.

How to Inspire Creativity With Diane Hoskins

A visionary and hands-on leader, Diane Hoskins champions organizational excellence and innovation, spearheading Gensler's industry-leading Research Institute and innovations like the firm's Experience Index.
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