PetSmart Charities
Gallup and PetSmart Charities partnered to better understand veterinary care through the perspectives of pet parents and veterinarians and the barriers each faces in receiving and providing necessary care.
State of Pet Care Study: Veterinarian Perspectives on American Veterinary Care
Building on previous research into pet parents’ barriers to care, PetSmart Charities and Gallup partnered to survey 933 veterinarians across the United States, providing new insight into the challenges facing the profession. This report complements earlier findings from pet parents, creating a fuller understanding of how access and affordability shape outcomes for pets, families and veterinary teams.
Veterinarians overwhelmingly identify cost as the primary barrier to care, with 94% reporting clients’ financial considerations sometimes or often limit their ability to provide recommended treatment. The research highlights emotional and practical impacts for veterinarians, as well as urgent needs for greater collaboration and innovation within the industry.
Download the full report to explore key findings and opportunities to improve access to veterinary care nationwide.
94% of veterinarians say clients’ financial considerations sometimes or often limit their ability to provide recommended care.
48% of veterinarians say their education did not prepare them at all to talk with clients about their financial barriers to care.
73% of veterinarians agree it is difficult to see clients struggle to pay for veterinary care.
PetSmart Charities in the Media
Additional Insights
Veterinarians Say Cost Is the Main Driver of Declined Care
Financial Barriers Keep Canadian Pets Away From the Vet
Many Pet Owners Interested in Nontraditional Care Options
52% of U.S. Pet Owners Skipped or Declined Veterinary Care
Download Past PetSmart Charities-Gallup Reports
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State of Pet Care Study: Pet Parents' Assessment of Canadian Veterinary Care
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State of Pet Care Study: Pet Parents' Assessment of American Veterinary Care