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Gallup Business Journal

Explore Gallup's research.

Learn why it's so important for the future of work for leaders to teach employees how to learn, not just tell them what to do.

Learn why understanding your customers' feelings is a competitive advantage and how to build a culture that keeps them happy.

Ask yourself these six questions to find out if employees experience the policies you profess to have -- and learn how to fix the situation if they don't.

Learn how a strengths-based approach can be a powerful differentiator at every stage of your organization's employee life cycle.

Learn how to create brand promises that your B2B company can actually stand behind, and increase your customer engagement as a result.

Understand the difference between employee engagement and employee experience, and the role engagement plays in the employee life cycle.

Learn how to develop a culture where your employees believe in company values and perform better as a result.

Learn how to strategically manage every step of the employee experience, because current and prospective star employees are paying attention.

Learn why customers respond to a defined set of company values and how to ask them for feedback to improve your culture.

Learn why it's so important to consider the people, not just the numbers, behind layoffs associated with mergers and acquisitions.

Leaders and managers, learn how to create shared ownership of employee engagement and performance.

Learn about the business case for fair hiring assessments and why even the best managers have hiring biases.

Learn how leaders in your organization can create value in the gig economy through strategic planning and meeting the needs of all workers.

Learn how B2B sales leaders can become trusted advisers to their customers -- and why it's so important to have that type of partnership.

Learn how traditional employers and established companies can overcome unique challenges and seize opportunities posed by the gig economy.

Learn why leaders should focus on what's working and what employees do best when preparing an organization for change.

Start with a "stay conversation" to learn how to build a culture that keeps your high performers.

Learn how to increase productivity at your company by changing the way you hire, develop and engage managers.

Learn how to lead your organization through change by creating a positive vision based on what's possible in the future.

Learn why a blend of course delivery modes makes for the most effective learning.