Employee Experience
Explore Gallup's research.
Learn what the employee experience is and how to improve it across employee life cycle stages using a research-backed employee experience strategy.
Gallup data reveal why employees are detached and three research-backed strategies to improve engagement, AI adoption and development.
Under half of leaders excel at holding employees accountable, a deficiency managers notice and one that threatens engagement and performance.
Frequent use of AI in the workplace has continued to rise, while overall use has remained level. Use varies widely by industry, role type and job level.
The ideal span of control isn't universal. Gallup research shows that a manager's talent and how they spend their time affect performance when managing larger teams.
Promoting top frontline performers into supervisors can backfire. Gallup data show why promoting based on supervisory talent and offering managerial training matters.
New Gallup data show a continued rise in AI adoption rates across the U.S. workforce from Q2 to Q3 2025.
Despite rising investment, few firms see AI ROI. The missing link: managers who encourage the adoption of AI by guiding employees and workflows.
Use of the hybrid work model has leveled off. Its success depends less on company mandates and more on how teams coordinate schedules and build trust.
Remote workers are working fewer hours, but that doesn't mean productivity is falling. Here's how remote work is reshaping output and leadership.
Flattening engagement reflects a shift in how leaders must manage performance.
Gen Z prefers hybrid work over fully remote and is more likely than older generations to want employees in the office more often.
Despite upskilling needs, most CHROs struggle with employee development. Removing barriers and thinking beyond traditional approaches can help.
Decades of economic research show that technology initiatives that marginalize the human element frequently fall short and sometimes backfire.
Neurodiverse employees bring unique capabilities but face amplified workplace challenges. Addressing these challenges benefits every employee.
Global engagement fell in 2024, as did employee thriving. Managers experienced the sharpest engagement decline — a blow to global productivity.
Full-time U.S. employees work fewer hours than five years ago, driven by declining engagement, shifting work-life priorities and employee burnout.
Fifty-one percent of employees are exploring new jobs. Top considerations for making the leap include personal wellbeing, pay, stability and strengths-based work.
Hope is powerful — and it's what people need most consistently from the leaders in their lives. See what this means for current and future leaders.
Most employees aren't proud of the quality of the products and services their organization offers. See how it directly affects customer satisfaction.