Your Greatest Differentiator Is Your Talent
Your business runs on talent. Gallup's business is to optimize talent.
The professional services industry is unique because it is the only industry where customer value is solely dependent on talent. Protect, develop and equip your only true differentiator, talent.Start Now
As the workplace continues to evolve, professional services organizations face unique challenges such as:
Slow Organic Growth
Agility and Expertise
Mounting Client Expectations
As offerings become more commoditized and increased consolidation leads to a greater brand focus, real-life, actionable analytics and advice are necessary to maximize people performance.
Protecting, developing and equipping your talent originates in three specific areas of your business:
Customer intelligence, talent development and consultative selling
These three components encompass hidden opportunities to improve critical outcomes related to account growth, account retention and resource utilization -- and, therefore, are Gallup's primary sources for innovation and problem resolution.
of business customers are ready to take their business elsewhere
of global employees are not engaged or are actively disengaged at work
higher profitability is found among engaged talent
Your business is different. Don't settle for a one-size-fits-all approach, especially when it comes to understanding and managing talent -- your greatest differentiator.
Learn more about your people through research-based insights and long-lasting support from the people experts at Gallup.