skip to main content

The Amazon Web Services-Gallup Asia Pacific Digital Skills Study

The economic benefits of a tech-savvy workforce in Asia Pacific

As the world grows increasingly digital, information technology is driving significant global change for individuals, organizations and countries. To study these dynamics in a global context, Amazon Web Services (AWS), in collaboration with Gallup, conducted one of the largest international surveys to date on digital skills.

Digital transformation is happening at a rapid pace across the Asia Pacific (APAC) region -- from the way people work to the way they live.

Findings from the Gallup-AWS Asia Pacific Digital Skills Study show that workers who obtain digital skills provide immense economic value to businesses and workers worldwide and within APAC, increasing gross domestic product (GDP), revenue, innovation, wages, job security, and job satisfaction for businesses that integrate these technologies and the workers who acquire the needed skill sets.

While both workers and organizations cite strong interest in digital skills training, companies around the region continue to struggle filling vacant jobs that require these skills.

Download the report to see the impact digital skills have within the Asia Pacific region.

AWS-Gallup Asia Pacific Digital Skills Study report cover

Results from the AWS Global Digital Skills Study are based on self-administered web surveys conducted August 2-23, 2022, using opt-in sample provided by Dynata, with worker and employer populations and markets in the following countries: the U.S., Canada, Brazil, the U.K., Germany, Australia, Japan, France, India, Singapore, Italy, New Zealand, South Korea, Indonesia, Thailand, Malaysia, China, Taiwan and Hong Kong. The survey was conducted in the primary language(s) in each country. Respondents were recruited using an opt-in, online sample in each country. Thus, only workers and employers aged 18 and older who are internet users were included in this research. Workers were eligible to participate in the first section of the survey if they were employed in any way, and they were eligible for the digital skills section if they worked in a job that involved handling information and used a computer. For the employer survey, respondents were eligible if they were employed and indicated that they were a mid- or senior-level business leader, information technology (IT) leader, or IT decision-maker working in the private or public sector in an organization with at least five employees. For the digital skills section, employers were also required to employ workers who use a computer.

The worker data are weighted to match national demographics in each of the selected countries of gender, age, race (U.S. only), Hispanic ethnicity (U.S. only), education, employment status and region (all except Singapore). Demographic weighting targets are based on the most recent Gallup World Poll data figures for online population aged 18 and older in each of the target markets. Gallup also created projection weights based on population figures for some analyses of global, aggregate-level data. See the report for a more detailed description of the methodology, including credibility intervals for each country.

~$1 trillion estimated regional GDP value added annually by APAC workers with advanced digital skills
65% income premium earned by advanced digital workers, compared with non-digital workers
67% of APAC employers say it is highly likely that at least one emerging technology will become part of their operations