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American Job Quality Study

Led by Jobs for the Future, The Families & Workers Fund, W.E. Upjohn Institute for Employment Research, and Gallup, the American Job Quality Study provides a data-driven understanding of the state of American jobs.

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2025

The American Job Quality Study

The way we work is changing — but the way we measure it hasn’t kept up.

Traditional labor statistics tell us how many people have jobs. But they tell us far less about how good those jobs are and why that matters.

The American Job Quality Study, led by Jobs for the Future, The Families & Workers Fund, W.E. Upjohn Institute for Employment Research, and Gallup, provides a deeper, data-driven look at the real story of work in America today.

This multiyear research effort surveyed more than 18,000 workers across various industries, demographics and job types. The result: the most comprehensive picture yet of what makes a job truly work for people, businesses and the economy.

This study builds on previous research that called for deeper, more comprehensive data on what matters most to workers — and now delivers on that call with unprecedented depth, scale and rigor.

Our Research

What Makes This Study Different

Various people in bubbles along US map

Unprecedented Scale

A nationally representative study of more than 18,000 workers surveyed across job types, industries, regions and demographics.

Clock, key hole, handshake, upward graph trend, speech quotes and clock around cube

Multidimensional View

Goes far beyond wages or job satisfaction to explore how job quality elements interact — compounding or offsetting one another — and impact worker wellbeing.

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Better Worker Representation

Includes part-time and non-W2 workers often excluded from national labor surveys.

Why Job Quality Matters Now

Workplace norms and worker expectations have shifted dramatically. Today’s labor market is shaped by new economic realities, evolving technologies and changing values.

Yet we’re still relying on outdated metrics to define success.

This study comes at a critical time — offering fresh insights into how job quality affects workers’ wellbeing, job satisfaction, health, work-life balance, and personal financial situation, which all tie to burnout and turnover and ultimately affect U.S. economic competitiveness. It’s a call to leaders across public and private sectors: If we want a strong and stable workforce, we have to start by understanding what workers need to thrive at work.

The Five Dimensions of Job Quality

Our research highlights five core dimensions that shape how workers experience their jobs. These dimensions were developed in partnership with leading economists and job quality experts. They build on decades of research on what workers need to thrive at work and in life.

01. Financial Wellbeing
Fair pay, stable employment, and benefits that meet your basic needs and reduce financial stress.
02. Workplace Culture & Safety
A respectful, safe environment free from discrimination or harassment.
03. Growth & Development Opportunities
A clear path to build skills, gain experience and advance in your career.
04. Agency & Voice
The ability to influence working conditions and shape decisions that affect your job.
05. Work Structure & Autonomy
A predictable, stable work schedule and a sense of control over how your work gets done.

Acknowledgments

Gallup acknowledges the invaluable contributions of numerous partners and stakeholders whose support and collaboration have been instrumental in the development of the survey and report.

Partnering/Contributing Organizations

Jobs of the Future logo The Families And Workers Fund logo Gates Foundation logo W.E. Upjohn Institute for Employment Research logo Gallup logo

We offer special thanks to our research task force — some of the nation's top experts on job quality who helped design this study and ensure rigorous, relevant insights.

  • Susan Houseman, Senior Economist, W.E. Upjohn Institute for Employment Research
  • Katharine G. Abraham, Distinguished University Professor of Economics, University of Maryland
  • Chandra Childers, Senior Policy and Economic Analyst, Economic Policy Institute
  • Erica L. Groshen, Senior Economics Advisor, Cornell University School of Industrial and Labor Relations
  • Alexander Hertel-Fernandez, Herbert Lehman Professor of Government, Columbia University
  • Erin L. Kelly, Sloan Distinguished Professor of Work and Organization Studies, MIT Sloan School of Management, and Co-Director, MIT Institute for Work and Employment Research
  • Thomas A. Kochan, George M. Bunker Professor Emeritus, MIT Sloan School of Management and Institute for Work and Employment Research
  • Susan J. Lambert, Professor Emerita, Crown Family School of Social Work, Policy, and Practice, University of Chicago
  • Camille Lloyd, Director, Gallup Center on Black Voices
  • Beth C. Truesdale, Research Fellow, W.E. Upjohn Institute for Employment Research

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