Business and Industry
Explore Gallup's research.
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Exploring Americans' perceptions of business and its impact on society
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Disengaged suppliers damage businesses visibly and invisibly, while engaged ones help customers more than they may realize.
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Learn three strategies that airlines can use to get travelers feeling comfortable and back in the air.
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Travel industry leaders, learn how to understand the feelings behind customer behaviors and how to rebuild consumer trust amid COVID-19.
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Customer analytics can help uncover how customers' needs and values have shifted due to COVID-19 and other disruptions.
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Exceptionally high origination volume is no reason to deliver less than an exceptional customer experience or hire mediocre talent.
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Members want their institution to increase peace of mind, build hope and reduce unnecessary stress.
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Sustain business by aligning your organization's purpose with your customers' emotional needs. You'll safeguard your company's future.
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AI is causing disruptions in the insurance industry, but it can be an opportunity to help employees be more effective in their roles.
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Hyatt's RiseHY initiative changes lives, strengthens communities and fulfills hiring needs by focusing on employment for opportunity youth.
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The purpose of the corporation is changing. Learn how to shift your focus from strictly profits to human-oriented outcomes.
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Disengaged GMs cost the entire restaurant, but when you empower them to create change, the benefits have an even wider reach.
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Your GMs have a huge impact on your customer experience, but they are underused in gaining a competitive edge in a rapidly-changing industry.
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America's largest military shipbuilding company couldn't find the highly skilled workers it needed. So the company built its own shipbuilding college.
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Learn how to create a total rewards package that appeals to your employees, makes sense for their jobs and encourages results.
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Learn to create an onboarding experience that puts new employees on the path to long-term success at your organization.
35% of U.S. Managers Are Engaged in Their Jobs