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Performance Management

Explore Gallup's research.

Team dysfunction stops organic growth in its tracks. But asking two self-centered questions can build the foundation for customer centricity.

Managers influence team engagement and performance -- with a focus on these five Cs, managers can even positively influence team culture.

Younger generations of workers are more driven by the purpose than the paycheck, and managers are uniquely positioned to help them find it.

Feedback can be a great development tool, but often it does more harm than good. Shift the dynamic by encouraging people to ask for it rather than give it.

Learn about some of the most strategic investments companies can make to create a high-performance workplace.

A conversation about employee development set a course for Southwest Airlines to become the world's first strengths-based airline.

The most effective leaders know when to prescribe the means for achieving a goal -- and when the best way forward is to let employees find their own way.

M&As disrupt the acquired and the acquiring. Stabilize mergers with managers -- the stewards of culture, engagement and talent.

Learn how hospital leaders can use rounding to increase employee engagement and ultimately enhance patient outcomes.

Gallup understands healthcare leaders face more challenges now than ever before.

Go beyond pop psychology to engage remote workers. Get a framework that helps you predict how they think, feel and behave.

Changes in the workplace have leaders asking: What do employees need to be successful in their roles? Learn why engagement and development are key.

AI could slingshot your organization -- if your leaders can properly wield it. Start preparing them now. Here's how.

Learn four ways to prevent M&A talent loss. Many companies look solid until you pick them up. Then all the talent falls out the bottom.

Learn how to inspire performance by having the right conversations.

Good or bad, feedback should motivate employees to improve their performance -- not send them running out the door.

What are soft skills? And why should CHROs care about them? Learn how to tackle the "soft skills dilemma" in your organization.

Competencies that "check the box" are limiting at best -- leaders need performance expectations built around behaviors that drive outcomes.

How competency reports can change from a "day ruiner" for your managers to an opportunity for meaningful improvement.

Strive for simplicity and expect measurable outcomes.