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Leadership

Explore Gallup's research.

Seek to understand the customer's definition of financial wellbeing and meet them there.

Commit to the service delivery values banking customers care about and you'll improve their feelings about you -- and their spending, too.

The most effective leaders know when to prescribe the means for achieving a goal -- and when the best way forward is to let employees find their own way.

Financial wellbeing is personal. Banks that consider how social context shapes customers' experiences can increase engagement and profitability.

Initiatives aimed at financial wellbeing likely won't succeed without banks knowing what wellbeing means to their customers.

Inspiring employees to connect their jobs to a greater purpose has much to do with a leader's narrative. Learn how to craft that narrative.

CHRO Conversations

Schneider Electric strives to be "the most local of global companies" by distributing leadership, decentralizing decisions and pursuing local talent.

A candidate's perception of your culture begins with their application experience. Learn how your company can create a smooth hiring process.

AI could slingshot your organization -- if your leaders can properly wield it. Start preparing them now. Here's how.

Learn four ways to prevent M&A talent loss. Many companies look solid until you pick them up. Then all the talent falls out the bottom.

Only 7% of U.S. workers are fully optimized. Connecting engagement and wellbeing with strengths can help more people reach their full potential.

Learn how to inspire performance by having the right conversations.

What are soft skills? And why should CHROs care about them? Learn how to tackle the "soft skills dilemma" in your organization.

Employees and employers benefit when their organization invests in a financial wellbeing initiative.

Learn how to connect your organization's purpose to your employees' response to this question: "Why do you do what you do?"

Competencies that "check the box" are limiting at best -- leaders need performance expectations built around behaviors that drive outcomes.

How competency reports can change from a "day ruiner" for your managers to an opportunity for meaningful improvement.

Strive for simplicity and expect measurable outcomes.

Compliance isn't just the law. When it's at the core of how your people get things done, it becomes a powerful differentiator -- especially in tech.

Gallup's approach to assessing culture was recently featured in NACD Directorship. Find out how to audit your organizational culture and alleviate risk.