- Gallup Called to Coach Webcast Series
- Season 5, Episode 15
- Listen as Dean Jones shares what you need to do as you prepare to coach others, and how to maximize your coaching conversations.
On a recent Called to Coach, we spoke with Gallup's Talent Development Architect, Dean Jones.
- Price change -- increasing the price of Top 5 on May 12, protect pricing for certified coaches
- Codes are benefit of certification
- Why -- haven't changed prices in 2 years, making future investments
- Special price for certified coaches on digital kits
- Thinking about the future, and how we continually support coaches
- One angle: best place in the world to understand talent and strengths, world-class coaching
- Facebook posts -- combo of strengths, how to approach, insights to share, helping people accept talent themes
- Be prepared
- Ask great questions
- Reserve judgment
- Let the conversation unfold
How to Prepare
- Read definitions
- Unpack definitions -- make lists
- Read insight cards
- Lay out cards in front of you
- Preparing to listen -- not speak
- Preparing for recognition -- seeing talents arise in that person
Listen and Ask Great Questions
- Your job is not to be a psychic -- not about parlor tricks
- You want people left with how great they are, not how insightful you are
- Think about questions you will ask -- write them down
- Ask open-ended questions
- Be present
- Establish the relationship, and know what the person wants to accomplish in the call
- Find out where they are
- Your job is to meet them where they are
- Trust and relatedness are the foundation for the work you will do together.
- Doesn't take time -- can happen in an instant.
Think About Clues to Talent
- Listen for where you hear the expression of their talent
- What comes naturally and intuitively?
- What is deeply satisfying?
- What are they drawn to -- like a yearning -- again and again?
- Where are the glimpses of excellence?
- Where does fast learning happen? In other words, they just get it.
- Those are the things to poke at. Help them become aware. Help them appreciate their own talent.
- Remember that we mostly take for granted what we are good at.
- And value what we are not good at.
- We assume that everyone can do what we do.
- And that everyone sees the world in the same way.
- Really listen -- and avoid directing the conversation in a way that "makes sense" to you. Or fits your picture of them.
- If you assert something, make sure it really fits for them.
- Don't leave them stuck with anything.
Let the Conversation Unfold
- It's all a process of self-awareness. The person you are coaching always needs to be at choice. They are choosing to participate -- and moving at a pace that is comfortable for them.
Dean Jones' Top 5 CliftonStrengths are Activator, Focus, Woo, Strategic and Relator.