Customizing Your Coaching of Individuals and Teams

On a recent Called to Coach: Southeast Asia Edition, we spoke with Rita Chan, one of the first Gallup-Certified Strengths Coaches in Hong Kong. Rita has a passion for interacting with individuals and teams to maximize their development and productivity. She empowers people to live passionately by helping them discover their innate talents.

Throughout her extensive career in human resources, Rita has used multiple tools for developing herself and others. She says that, although these other developmental tools gave her the "what," it wasn't until she came across the CliftonStrengths assessment that she discovered her "why." This ability to provide context has helped those she coaches find enlightenment in their pursuit of understanding their life's purpose.

Rita approaches team and individual sessions differently. When coaching teams, she always begins by explaining the CliftonStrengths assessment, and what kind of results individuals can expect to see from it. When coaching individuals, Rita asks her clients to clearly draw out what they want to get out of the coaching, and how they plan to use strengths in their everyday lives.

Every team is different, so it's important for coaches to cater their team coaching sessions to each team separately. This process begins by meeting with key stakeholders to find out what they want to get out of the coaching sessions. If you treat each team the same, and coach them in a similar manner, the results won't be nearly as significant.

To learn more about Rita and how she uses strengths to empower others, watch the full video above.

Rita Chan's Top 5 CliftonStrengths are Achiever, Maximizer, Arranger, Ideation and Futuristic.