In 2019, we asked leaders to focus on the one thing that could get them the biggest return on their efforts: the manager. Managers influence your company's daily culture and the employee experience more than any other factor.
Gallup released a book on the topic this year, It's the Manager, that quickly became a Wall Street Journal bestseller. The book reveals 52 of our greatest insights to help organizations achieve organic growth through one primary avenue -- hiring and developing the world's best managers.
Read the top 10 articles below to learn how managers affect every aspect of your organization's growth. And stay tuned for more content about manager development in 2020.
Here's what we learned from Gallup's top 10 articles of 2019:
1. Few managers give feedback that is helpful to employees. Only 26% of employees strongly agree that the feedback they receive helps them do better work.
2. Employees who trust their leadership are twice as likely to say they will be with their company one year from now. So, how can a leader build trust with every employee?
3. For organizations that want to radically transform their employee experience, the first question you need to ask is this -- what does your manager experience look like?
4. The cost of turnover is high. And most leaders think it's inevitable. But 52% of employees who choose to leave their job say their manager or organization could have done something to prevent it.
5. Many leaders turn their gaze to HR when they notice that their people aren't productive or when good employees quit -- but HR leaders are not always set up for success.
6. Creating an engaging workplace can be daunting for leaders. Use these 3 straightforward behaviors to set the right tone for your entire company.
7. "Managers report more stress and burnout, worse work-life balance, and worse physical wellbeing than the individual contributors on the teams they lead."
8. Despite challenges and barriers, engaged employees don't let problems become an excuse. Want more employees like this?
9. Work-life balance matters to employees -- but not every job can have flexible hours. The good news? There's something that helps employees achieve work-life balance more than flexible work arrangements.
10. "One simple, important question to pose to your organization is this: Who gets ahead around here?"
Looking for more?
- Get all of our perspective papers on important workplace topics.
- Subscribe to the Gallup at Work newsletter to join over 1 million people who are the first to receive our insights.
- Purchase your copy of the Wall Street Journal bestseller, It's the Manager.