- Gallup Called to Coach Webcast Series
- Season 3, Episode 39
- Learn how a university employee who is a student mentor and Gallup-Certified Strengths Coach uses a 4-step "AAA Approach" as he coaches individuals and teams.
On a recent Called to Coach: Singapore Edition, we spoke with Gallup-Certified Strengths Coach Kenneth Tan.
Kenneth is the Director of the Office of Student Life at Singapore Management University (SMU). The Office of Student Life "encourages meaningful [student] participation in co-curricular activities for an active and balanced life, complementing the educational mission of the university." In his role, Kenneth has used his dominant relationship-building themes and strengths coaching practice to transform his work with students.
Kenneth infuses strengths into the student body of SMU through one-on-one mentor relationships with students who visit his office. He says that SMU students hunger to know and understand their strengths. He explained, "Students [at SMU] are very intrigued about uncovering and understanding their strengths, and applying them to their personal and professional lives." Based on this campus-wide desire for strengths, Kenneth hopes SMU will emulate Gallup's strengths-based approach to higher education organizations in the U.S. He is currently spearheading talks with SMU leaders on bringing more strengths awareness and education to campus.
When Kenneth is not coaching students, he conducts team and leadership strengths coaching sessions. There he implements his "Strengths AAA Approach," which has four steps:
- Organize a learning event where employees and leaders discover their CliftonStrengths results.
- Conduct strengths awareness sessions to discuss the qualities of employees' and leaders' strengths.
- Focus on understanding how to apply strengths to enhance employees' and leaders' careers.
- Measure the performance of those that have completed the AAA Approach to demonstrate that they have achieved better performance.
Several organizations have implemented this approach, including an international bank that experienced improvement in its bottom line.
Kenneth Tan's Top 5 CliftonStrengths are Empathy, Connectedness, Developer, Individualization and Adaptability.