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39 Organizations Create Exceptional Workplaces

39 Organizations Create Exceptional Workplaces

Gallup analytics reveal that only 15% of worldwide workers came to work today engaged and ready to maximize their performance. And yet, a few exceptional organizations have over 70% of their workers ready to outperform their competition.

Why? What's the secret to building an exceptional workplace?

To find out, Gallup has spent decades studying millions of employees across the globe and comparing them to the best. Our biggest discovery is that regardless of company size, location, culture or industry, the world's most elite organizations are devoted to one overarching goal: They have an unwavering and purposeful focus on creating a culture where their employees can perform at their best.

Their emphasis on maximizing human performance spans far beyond an annual engagement survey. Consistent measurement is critical, but great workplaces know that realizing a culture of high engagement and development takes more. It requires genuine dedication and intentional strategy. The world's best organizations don't simply promise a great employee experience; they create a culture of engagement in which employees can continuously develop and thrive.

Leaders at these world-class organizations treat their workplace culture as a powerful competitive differentiator. They set the tone for their desired culture -- communicating consistently and holding managers accountable for team engagement and performance. They prioritize manager and employee development by investing in a strengths-based, engagement-focused approach to performance that meets employees' needs and advances their capabilities.

Recognizing and Celebrating the Best

Organizations that set themselves apart deserve honor and recognition.

Gallup is pleased to celebrate 39 leading organizations as the recipients of our distinguished Gallup Great Workplace Award. On average, these elite organizations have 14 engaged employees for every one actively disengaged employee -- nearly seven times the U.S. rate and more than 15 times the rate for workforces globally.

This Year's Winners

Our award winners represent a wide range of industries and countries, and set a high standard for what the world's employers can achieve. It is our pleasure to share the 2018 list of Gallup Great Workplace Award winners:

  • ABC Supply
  • ACT
  • Adena Health System
  • AIA Group
  • Alliant Credit Union
  • ATCS India
  • Bank of Ayudhya
  • Bon Secours Health System
  • City of Centennial
  • Compassion International
  • DTE Energy
  • DU - Emirates Integrated Telecommunications Co
  • Foster Group
  • Greater St. Albert Catholic Schools
  • Hawai'i Pacific Health
  • Health Catalyst
  • Hendrick Medical Center
  • Hueman People Solutions
  • ICI Pakistan Limited
  • Indian Hotels Company
  • Indus Towers
  • KinderCare Education
  • Kootenai Health
  • Mars Incorporated
  • Mary Lanning Healthcare
  • Mashreq
  • Nationwide Insurance
  • NFU Mutual
  • Northwest Farm Credit Services
  • Regions Bank
  • Sarasota Memorial Health Care System
  • Self Regional Healthcare
  • Stryker Corporation
  • The Palace Group
  • USAA
  • Vionic Group
  • White Lodging Services Corporation
  • Winegardner & Hammons Hotel Group LLC
  • WSFS Bank

The Gallup Great Workplace Award honors organizations that realize exceptional performance by creating outstanding workplace cultures. Gallup's rigorous criteria ensure that award winners represent some of the world's best workplaces. To be considered for the award, organizations must meet the following minimum criteria:

  • administer Gallup's Q12 survey to at least 50 respondents representing a census of the organization
  • receive a high, qualifying response rate
  • receive a qualifying score that places them in the upper echelon of organizations in Gallup's global database

Organizations that satisfy the minimum criteria are invited to apply for the award by submitting detailed evidence of their culture of performance excellence. A panel of Gallup judges reviews and scores all submissions.

Leaders of the winning organizations recognize that a culture of high engagement and development drives business outcomes, and they've become masters at fostering outstanding workplace cultures. Each award recipient has integrated key engagement elements in four areas: strategy and leadership, accountability and performance, communication and knowledge management, and development and ongoing learning.

Please join all of us at Gallup in recognizing the extraordinary accomplishment these organizations have achieved. They are an example to us all as to what is possible if you focus on employees to drive the performance of your organization.


Ed O'Boyle is Global Practice Leader for Gallup's workplace and marketplace consulting.

Jim Harter, Ph.D., is Chief Scientist, Workplace for Gallup and bestselling author of Culture Shock, Wellbeing at Work, It's the Manager, 12: The Elements of Great Managing and Wellbeing: The Five Essential Elements. His research is also featured in the groundbreaking New York Times bestseller, First, Break All the Rules. Dr. Harter has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business-unit performance. His work has also appeared in many publications, including Harvard Business Review, The New York Times and The Wall Street Journal, and in many prominent academic journals.

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